Webster Bank

Where should I even begin with the negatives? First off, the customer service is pretty much non-existent. All of the bank tellers, the front end staff and even the managers have REALLY BAD ATTITUDES! A simple request here usually turns into an unnecessary hassle which is why I just try to avoid this bank altogether. However, a few days ago, I wasn't so lucky and had to come in here. Once again...... the bank tellers were rude and sarcastic. All that I asked for was a simple question about how to transfer money between accounts. Then the girl there - forgot her name starts copping a wicked attitude asking me why don't I have a total access debit card, or whatever it's called. Then she basically tells me that without the debit card, they won't be able to process my transaction. (Even though I had showed her my photo ID mind you, and the dollar amount which I was trying to transfer was well below the $1000 amount). But anyways, I just decided to leave rather than hassling with these people any longer. Out of necessity only, I've been forced to do my banking here a lot longer than I would've wanted because I just kept putting off closing my accounts and transferring everything over to a different bank. However, with this latest aggravation (on top of all the other issues which I've had with Webster Bank over the years), this will now become a priority for me to just close all of my accounts here and bring all of my business to another bank.
8 years ago (24-11-2017)

Staff will continue on talking with each other while you are in line as if you do not exist! Horrible service....
8 years ago (22-12-2017)

This is the slowest branch ever they all move like snails
8 years ago (03-03-2017)

I don't think they're open Saturday
12 years ago (18-11-2013)