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Reviews, get directions and information for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 1239 Pole Line Rd E Ste 307, Twin Falls, ID 83301, USA
Phone: (208) 736-2022
State: Idaho
County: Twin Falls County
Zip Code: 83301



related searches: Verizon Wireless, Verizon customer service, Verizon login, Verizon Fios, My Verizon bill, Verizon phone number, Verizon plans, Verizon pay bill
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Reviews
These people have no idea how to do there job. Get different stories from each person you talk to.I would not recommend doing busy with them. Would rather go without a phone then deal with these in professional in educated people,
8 years ago (25-11-2017)
I have been in the Twin Falls Verizon store at least 3 times and each time the associates are SUPER friendly and quick to help.I am from a bigger town where Verizon people are not so friendly and wait times are often long.
8 years ago (24-10-2017)
Have given this Verizon store so many chances. Every time they have been absolutely awful. The employee who "helped" us was very arrogant and unintelligible. Employee insisted that since he did not to solve our problem, that it couldn't be solved. He refused to consult his coworkers..many of who were standing around because we were the only customers in the store. We ended up having to do online research and solve our phone issue...on our own computer we brought in because the employees do not have the equipment they need for tech support. I will not be returning to this Verizon location. I recommend going to the Twin Falls Best Buy or Costco if you have troubles with your phone or need to buy a new one. They are always excellent.
8 years ago (30-06-2017)
Very worst customer service and company I have ever experienced. Not only will you spend 1-2 hours minimum every visit no matter if you're there to pay a bill or change your service, but every associate will have a different level of skill, training, knowledge and answers. You can't ever get the same answer twice. They fail at servicing small businesses, the set ours up wrong and it took more than a year, 10 visits and 30 phone calls and emails. They promised things they never delivered such as 3D VR glasses and a discount on our business retroactive to the date they were meant to set up our account right. Instead of over $1000 accumulated they gave us $200 off which happened to be a promotion anyhow, so basically they didn't honor anything they said they would. We just went in to add a line and 2 1/2 hours later we left with nothing because the girl seemed to have no idea what she was doing. We kept saying we were in a hurry but she just kept disappearing for 20 minutes 4 different times, with no care for our time. Then as we FINALLY go to check out she stood and spoke to another associate for 10 minutes and came over to tell us the phone was actually $100 more than she quoted/wrote down and showed us. At that point we just left. Super frustrating and aggravating. She never apologized once for wasting our time or taking so long, she didn't say I'm sorry, I'm new or I'm sorry I'm taking so long, or I'm sorry I messed up, just sorry we're busy today. They were not busy. There were 3-4 better qualified associates not helping other people the whole time we were there. She must be new, we recognized the other workers but never have we seen her. If she wasn't new that's even worse because she was terrible. Not only have we dealt with in store mistakes, every time we go in we come out without fixing the issues we came in for, but try calling on the phone, oh my goodness the customer service by phone is even worse. We can wait to switch back to T-Mobile as soon as we move out of this small town. Verizon is supposedly the best service but we can't get more than 3 bars in Twin Falls ever. Really disappointed.
8 years ago (25-03-2017)
Thank you Doug Perrine at Verizon Wireless he is the best for customer service
8 years ago (21-10-2017)
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