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Reviews, get directions and information for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 2389 US 23 S, Alpena, MI 49707, USA
Phone: (989) 354-9954
State: MI
County: Alpena County
Zip Code: 49707



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Reviews
If I could leave a zero star review I would. To begin I was not even greeted when I entered the store, then I waited about 10 minutes before I even saw a sales representative on the floor. I came in to purchase a new phone, and the sales associate told me to not even waste my time buying it in the store. You would think a store would want to make money but I guess not. I even thought about opening up my own account, but completely changed my mind after visiting the store. I will definitely be looking for other service carriers.
8 years ago (29-10-2017)
Needed to have a factory reset on my phone and couldn't do it at home. Went in to store and they were able to do the reset. Nice customer service.
8 years ago (23-10-2017)
Busy store. Knowledgeable crew. Very friendly. Because they're so busy, sometimes there is a wait. Free WiFi.
8 years ago (05-10-2017)
The staff is very helpful when you have any problems. If it is within their power to fix it, they will, or they will do what they can to get you the help you need. They are stocked with most of the latest technology and are very well educated in all aspects of their jobs.
8 years ago (19-09-2017)
They put you through this check in process, when it would be faster to simply take care of the issue/question.
8 years ago (07-10-2017)
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