Uncle Lory's Vac Shack

I was looking for a high quality vacuum cleaner, as I have two high shedding dogs, and the owner was very knowledgeable and helpful. He directed me to the German made SEBO brand, and pointed out all the reasons why it's a great vacuum. His shipments have been affected with covid, but he called me within days to tell me he got the one I wanted in stock. I haven't needed to use him for maintenance yet, but I've heard great things from the people that referred me to his store.

We had our central vac breakdown over the holidays at a super inconvenient time. We ran over to John and he immediately worked with us to help repair it, saving us a lot of money and even giving us a larger motor in the vac. He was extremely helpful and incredibly timely, best service we ever got on an appliance!! Thanks John!!

VacShack has refurbished two of our vacuum cleaners and did a great job - both have worked as good as new and have not needed further repairs! We get all our vacuum cleaner bags there and got new attachments for our Miele too. Great service, quick and friendly.

I highly recommend this repair shop as he is absolutely so honest. I went one hour ago with my Tyson vacuum the motor of which no longer worked. The person, a young pleasant man, asked me to wait to that he could test it. IT WORKED! He explained to me that the vacuum just needed cleaning, which I could do myself or he could to it for a minimun price. I just could not believe how honest and pleasnt the person was. With a service like that, one can trust the work

It's been over 20 years since I've needed service at Vac Shack since their vacuums last so long. I was treated like a King when I needed to replace our old beater bar and have a switch fixed on the hose. What also impresses me is the fact that the central vac - The Soliroc 2000 - just keeps ticking after 28 years of use. Thanks guys!

My old Whisper Belt vacuum beater was starting to work intermittently. Vac Shack quickly identified the problem and fixed it for a reasonable cost and within a few days!

I brought my Kenmore Cannister vacuum in for servicing. I thought it was the switch, but John knew the problem immediately after taking a quick look at it. The service and customer service I received was top notch! My vacuum was fixed in a very quick timeframe and at a price that was extremely reasonable. John answered a number of questions I had about the vacuum to help me going forward to keep it working for many more years. He also knows a lot about floors and how to clean them properly. He is supremely knowledgeable and I noticed his dealing with other customers was all the same: pleasant, fair and helpful. Vac Shack appears to be well equipped to deal with all vacuums. I would never go anywhere else with my vacuum. Donna Downes

John is the best, I would never buy a vacuum anywhere else. He is honest and knows his stuff, and I don't ever feel like he's trying to gouge me -- quite the opposite, actually. I was so tired of buying vacuums that only work for a few years and then are unfixable, so I bought a SEBO from the Vac Shack and am so happy I did. It's great to have a vacuum that can be fixed when it needs the inevitable repairs. I just had the motor replaced my fault and the cost to fix it was more than reasonable.

Just love this place. I’ve been a customer for 30 years, and I’ve taken every vacuum I have ever owned to them. Repairs are always quick and very reasonably priced. Best of all, they carry all of the belts and vacuum bags that I ever need.

Vac Shack fantastic costumer service, John the owner very polite, and great products for your home. Highly recommend for any of your vacuum needs and repairs.