U.S. Bank Branch

1 teller. Lined up. Needed to make a cash withdrawal. Was quicker to go outside to the cash machine in the -10 DEGREE WEATHER.. WAS MUCH QUICKER TO GO INTO THE DMV AND DO BUISNESS. NOW THAT IS SAD..
8 years ago (26-12-2017)

Always friendly staff. Usually fast only once i had to wait in line forever with only bank teller. But I think part of it was because of the time.
8 years ago (09-01-2018)

First expierence: opened an account and was never offered online banking solutions. 2. Went into bank to open mobile banking. Waited a half hour to even be helped and the woman was a complete A**. 3. Went to close my account due to enourmous fees for having less than 1k. Waited over 45 minutes and was never even seen or helped by anyone after letting them know I needed help at the teller line. Left and had to go back today. 4. Had to call the help line because my card wasn't working. After being put on hold for 15 minutes, was told there was nothing wrong with my card and she didn't see any transactions. Never was solved. 5. Finally went back today to close the account, and it was closed quickly by the girl at the teller line....So why when I tried to close in the first place was I made to wait 45 minutes for someone to close the account when the first teller girl could've closed it weeks ago for me in a matter of minutes? Overall, terrible customer service, terrible expierence, and they rob you of your hard earned money. Go to First National Bank with no fees and better interest rate, and ten times better customer service.
8 years ago (02-01-2018)

I'm not a happy camper, your the only bank that charges people to cash your customers checks. And you won't even cash them at the drivethu, you make them go in the lobby which closes earlier. I didn't know your hurting that bad.
9 years ago (26-10-2016)

Has been the second best bank I deal with
9 years ago (07-12-2016)