U.S. Bank Branch

I see this location already has one star lol. However, I wish I can give 0 stars. This location is a joke. The so called “manager” Jose Ventura is a joke for sure. He does not know anything. I’ve had US Bank for years when it was Charter One. I don’t need him telling me that I cannot get MY money out of bank when it says available. Cash is cash. If you deposit cash and there are no debits pending that are greater, then I should be able to get cash. He’s wasted more of my time which is worth more than his useless $12 / hour sad excuse of a manager. This location has had more managers than incoming money. I will be closing this account on Monday! The stupidity level of people in today’s society is incredibly high!
8 years ago (04-11-2017)

Terrible bank. The employees are rude, esp the manager. They wouldn't let me choose my own online user id and when i messaged them to complain about it, they disabled my account. I just opened this account because they have branches in the state to which I'm moving. (I closed a previous account with them because they constantly disabled my debit card for no reason.) And now I'm going to close it.
8 years ago (01-04-2017)

Horrible customer service! The manager does not care to help his customers! If it weren't for the fact of switching banks & accounts being a pain in the ass with changing all my info I would definitely switch!
8 years ago (03-02-2017)

I've been banking here for yeas and they are always helpful and courteous.
8 years ago (02-04-2017)

Great bank
7 years ago (18-11-2017)