U.S. Bank ATM

I went in to sign up for a business card and the lady I talked to didn't seem to know what she was doing. She put my birthday in wrong and said she would change it later. I doubt she ever did... Gave me nothing after opening my account to show prof of anything. Only got brochures/pamphlets.... I was told the card in 7 to 10 business days. 7 to 10 business days came and went. So I went back in there to speak with a manager and none of the managers were in. So I talked to one of the ladies at the front desk. Explain to her how I called and told them I never received it and the guy on the phone was retarded and said I wasn't in the system etc. The lady that looked me up and said that's weird because you're showing up in our system. I went on to say I sure am in your system because I had your icon app on my phone and it showing me how much money I have. So they gave me a temporary one until my actual card came in. It's now again over and past 7 to 10 business days. Two chances and you strike out with me. So is soon as they open today I'm closing my account and getting my money... Horrible service and poor customer service..
9 years ago (16-07-2016)