U-Haul Moving & Storage of Eau Claire

Need a moving truck? Check. Need White glove service when you walk in the door? Not their specialty. Stood in front of employees with the keys to return a truck asking if I could just give them to them... Ignored. Waited a few more minutes for them to tell me I didn't have to come in and I could have dropped the keys in the box outside. A simple hi when I walked in a little attention to detail would help.
8 years ago (21-11-2017)

Run from these guys, The biggest bunch of bottom feeders I have ever seen. 4 hours to install hitch for my wife. left her stuck in Eau Claire would not pick up the phone. Major losers.
8 years ago (21-11-2017)

Long story short, I was in a predicament and called to rent and reserve a car trailer. When I got there, the trailer I reserved hasnt been returned but the gentleman "wish i could remember his name" that was helping me did an awesome job at making everything right. He went way out if his way and ended staying after hours even to male sure I was taken care of.
8 years ago (01-08-2017)

Excellent staff with newer equipment than most locations. The boxes are much bigger than the big box stores and have propane for your grill. Not much parking when they have a lot of trucks but easy to find.
8 years ago (02-06-2017)

Nightmare w/ a smile: Local people friendly but overall promised what could not be delivered. Left a handicapped woman who had 3 people who had come a long distance to help without options. Would give a negative rating if possible. USE A DIFFERENT CARRIER!
8 years ago (08-06-2017)