Tim Hortons

This branch has to be one of the slowest Tim Hortons locations I’ve visited, second only to the Toronto airport, which is surprising. The food and coffee were good, but it took the staff forever to prepare my order—even though several items were out of stock.

For a chain this is one of the worst experiences I've ever had.nThe coffee was horrible because they poured it while it was brewing. I would much rather wait for a good coffee. And the staff are just rude, one guy rolled his eyes when I showed him I was collecting points???

They always keep customers waiting even if they don't have a waiting line.

A smaller eat-in area inside a busy grocery store, but still offers a good assortment of Tim's expected products. Outside seating area only used when weather is warmer, and right beside the main driving route fir cars and parking lot, so not much ambience. We ate the new pizza product there, and it was adequate. But it's not to be confused with a full sized, stand-alone Tim Hortons store.

I was ordering a long list of items with my non English speaking parents and wanted the cashier Asian girl with short hair to repeat the list of items. We didn’t want to have ordered any mistakes. She said in a flat rude tone “isn’t it on the screen?”. The items on the screen were cut off and it wasn’t clear what was written. I asked again to clarify the items we ordered and she repeated the items in a rushed, flat tone, as if we rushing her there were no other customers. She also made us feel as if we were stupid. My parents and I are fellow Asians and we were shocked to be treated rudely by the Asian cashier. I also witnessed her a few minutes later acting cheerful to the white male customer, showing a potential race bias.