Tim Hortons

Service was very very slow and a good example how the customer service shouldn't be. There were only 2 customer ahead of me. I came there to buy just a drink for my child. She was doing something on the computer keeping the big line waiting without telling anything to the customers. And the drive through was keep moving like an express. They only take care of drive through. But don't care about the customers who is waiting on the line. I had to wait about 20 minutes to have that drink.It had happened to me couple of times earlier. That's why I'm posting this. We are not going to be there in my life ever. You need more employees at the front as well.

Best Tims I have ever been at!! Very clean, quick and staff even warmed up my pastry. Highly recommend it! It might have restored my hope in Tim Horton’s !

The service was friendly professional and timely. But it was a good time to go. Not many customers. When it's busy, be prepared to wait. Not all Timmy's stores have staff that can handle a rush hour.nIn regards to food, croissants are my favorite. But my husband chose a glazed donut. And we are noticing lately that there is way too much glaze on the donuts lately. Since the donuts are sweet already, especially the French cruller putting too much glaze ruins the flavor of the donuts...why so much glaze?nThe sugar overpowers the flavor of the donuts.nRegarding the atmosphere some of the Timmy's have a nice fresh look. Some of the Timmy's appear outdated, with old flooring, dirty windows and a dingy atmosphere. Some Timmy's need to update their washrooms to make them more pleasant to use.

The staff are always so friendly here and makes me wanna come back for more. The food is on par with timmies quality expectations. The entry for the drive thru can be “interesting” if it gets busy. A shorter lineup can take precedence over a longer designated lineup. Issues will arise.

Came in for timbits and and ice capp. Took 15 mins for the ice Capp and I never received my timbits because it took too long. Was very disappointing I expected better from such a simple order