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Tim Hortons

  1. Sainte-Dorothée
  2. Sainte-Dorothee Cafe

Reviews, get directions and information for Tim Hortons

Tim Hortons
"Located at 760 Rue Desserte Ouest, Laval, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers.Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm.Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes."
Address: 760 Rue Desserte Ouest, Laval, QC H3X 3S9, Canada
Phone: (450) 969-3435
State: Québec
County: Laval
City: Sainte-Dorothée
Zip Code: H3X 3S9


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM

Update Info
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Reviews
I just purchased 10gift card from this location and I'm not sure if I'm crazy to believe this is wrong or not. I had to hand the gifts card to the cashier and she ordered me to scan the card one by one to charge. And she was telling me don't swipe twice just once. I was showing her the screen saying look it doesn't work. I didn't wanna pick the fight just wanted to get it done and leave. Later I asked her, are you sure $$ is loaded? She said simply said yes. I mean...is this a normal practice for customer to load the $ into gift card? Also I initially requested 10 gift card of 20$ each but she ended up setting it for 10$ each. I definitely won't got back to the same cashier in the future and I simply hope recipient of these card won't have a bad surprise...
I don’t usually complain. Today I was really hungry. I passed by Tim Hortons, the one on 760 Rue Desserte Ouest and I ordered one jambon cheddar CUT IN TWO, TWO ice caps and potato wedges WITH KETCHUP in drive through. All I received was burned dry potato Wedges with no ketchup. Two ice cap with one straw. Sandwich not cut in two. Plus no napkins. Like why ? Fast service with no quality! This is only weekends shifts. I have no complains with weekday morning shift tho.
Every Sunday morning, when I order my 12 grain bagel, I ask that they toast it 2 times. And every single time, and I mean EVERY. SINGLE TIME, it is not toasted at all. I've even repeated myself at the end of the order to make sure they toast it, and nothing. Seems like the only focus on this place is getting the food served as quickly as possible.
My worst experience at Tim Hortons.nnI made an order for a small ice cap, a large green tea, and two hash browns. I was heading to work so I was in a rush.nnThey forgot about my order for 15 minutes. Whenever they finally saw me standing there for a long time, the employe asked me what my order was. When I told her, she said “oh yeah yeah, it’s coming” as if they didn’t forget.nnAfter she gave me my tea, she said “thank you” and walked away. I had to remind her that I also had a small ice cap. She looked confused, went to go ask and came back to me ready to charge me again because she claimed the cashier did not charge me for my ice cap.nnShe then asked me for my receipt. I read it to her while showing it to her. She came back finally with my ice cap. It was so rudely made that the cap was full of brown fluid. She saw me cleaning the top of the lid so she asked me if I wanted a new cap which I accepted.nnAfterwards, when I finally reached my job. I realized she did not even give me the right tea even after I read her the receipt. She gave me a chai tea instead of a green tea.nnThe whole experience was awful, I received zero apologies, zero compensation. Absolutely nothing. Worst of all they made me feel like I was lying about my order when from the beginning they knew they lost my order.
Good Tim Horton's. Food here is consistently good, and most of the staff is on top of it. Shift manager, on the other hand, seemed distracted by side affairs with some of the patrons. Their exchange about some shady deal made us wait unnecessarily long for our food. It was a minor annoyance, but it was still worth mentioning.
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