The Williamsburg Arms

I was in on Tuesday Jan 9th, 2018 with my best friend to enjoy a night out. However, the service we received was absolutely terrible!! Our server Britt G ignored us the whole evening. This was now the second time this abysmal waitress served us. When we tried to get her attention she’d barely acknowledge us and walk away rather than standing at our table and actually taking our order. We waited for our order longer because apparently smoking was more important than doing her job. I’ve had bad service before but NEVER anything is awful. She ignored us and was super rude! I do not understand how this woman is a server. I used to go the pub at least once a week but because her service has put such a bad taste in my mouth that I don’t want to go back and I’ll never recommend the pub unless my friends want really crappy service. She walked around being polite to the few people she knew but clearly showed how she feels about her job when she treated my friend and I (who are also paying customers) like garbage. She was by far is the worst waitress I’ve ever encountered that it came to the point we almost walked out. Britt G has turn a place we used to like to go to, to a place we have no desire to go back to. She was RUDE in every sense of the word. She needs a lot of training in how to be polite and respectful to your patrons. I’d rather get a root canal than be served by a waitress like her again. She has no regard for anyone but herself. Also, it was nice to see her phone took priority over your customers. No wait, that too was extremely ill-mannered. We have never been so irate by server but she managed climb her way to the top. Awful, awful, awful! I only rated this a one star because I am not able to give it less.
7 years ago (17-01-2018)

Great local pub with good food and good drink selection. Live music on numerous nights and a great place to watch a game! Staff here are always great.
7 years ago (27-01-2018)

What a disappointment this establishment has become. I used to stop by after work for a Pint or bring my family for dinner. Now I will not even consider walking through those doors. I brought my family (wife and two children 8 & 10) for dinner last Thursday evening. After being brought to our table, we waited 20 minutes to get drinks and another 35 minutes for our food. My wife got a buffalo wrap that was soggy and looked like there was little to no chicken in it. My kids got COLD pizza and French fries. Our server was AWFUL. Didn't try to do anything for us. And asked another waitress if she could go "for a smoke" right in front of my family. After she dropped off the bill, she "forgot" to bring the debit machine over and tried to make jokes and laugh about it once we waved her over. This is the third time we have had BAD service. I would not recommend bringing your family here.
7 years ago (08-02-2018)

Great atmosphere, Pub Grub is great, with some authentic English fare as well. Best on a Saturday afternoon to watch the Footie with some buds.
7 years ago (11-01-2018)

My favourite place to stop for a drink or 2. Love the bar tenders they're fantastic.
7 years ago (11-01-2018)