The Travel Agent Next Door

Jennifer Sim helped my husband and I book the honeymoon of our dreams! Booking a vacation during a pandemic is not easy, but Jennifer was attentive, responsive and considerate to our needs every step of the way. She worked alongside us to create an itinerary that combined our love for exploration with elements of rest and relaxation. While away Jennifer was available to respond to our emails and was able to remedy any issues that arose or answer any questions that we had. Jennifer is a true professional who cares deeply about her clients and works effortlessly to take care of them every step of the way. Jennifer is our family’s go to travel agent and I highly recommend her. Thanks for making our honeymoon unforgettable Jennifer!

I would never use the travel agent next door especially roy purgavie. Due to him not dealing with my travel credit properly from a canceled flight I have lost out on 1300 hundred dollars. Don’t use this service especially Roy Purgavie. While I was under the impression there was an expiry date he informed me on multiple occasions there wasn’t and if that changed there would be lots of time to deal with it. The when I wanted to use them he told me they expired. Air Canada informed me that they would never had said that. The. Instead of owning up to his mistake blamed me.

Judy Ziriada made my first and what will be my only booking for the Amalfi Coast. Not consulted on itinerary, badly planned and favourite words were “everything is non-refundable”. Two hotels booked full of mould that made me extremely sick. Whole attitude seemed friendly but as I discovered was a hasty botched booking. Twice in Rome, arrival and departure but so poorly planned that I did not have the chance to tour Rome. I could go on with this nightmare booking. Beware of booking with this lady.

HUGE thank you to the agent Adrienne Sarabando for helping me with my trip to Mexico. The service was beyond great. I got quick responses via email, clear instructions/ directions, and so much options to choose from. I had an overall great experience. Me and my wife had the time of our lives during our trip. I will definitely be using this service in the future. Thanks again!!

Vironica thoughtfully provided my wife and I with a number of options for a summer getaway we are planning for this summer. Not only did Vironica work within our budget but she provided us with many different scenarios to consider for all of our requested destinations! I highly recommend Veronica if you are looking for someone to help plan your next getaway!

Wouldnt take walkin from street had to call to make appointment. They dont answer the phone. Only has message services. But they did try and call back 4 hours later. Was to late had already completed my booking for my flight elsewere

I absolutely regret booking a trip with this company! After 5 months of rebooking they still have over $3000 of my money - little to no communication, no answers whatsoever. So disappointed with people..

You can tell instantly that Vironica cares for the experience that her clients with have throughout the whole process, and especially on their trip. Her sincerity and desire to get you what you want, within the budget you'd like, while making sure that you don't miss out on anything, is evident. I would not hesitate in recommending her to arrange your next amazing holiday!

I had the pleasure of speaking with Vironica recently and I was very impressed by her approach and breadth of knowledge. She takes the time to get to know each client on a more personalized level, helping her map out the perfect get away. Her experience and familiarity with the locals she recommends means you’re getting first hand information which takes the surprise and headache out of planning a family or business trip. Great customer service! I highly recommend calling Vironica for a worry-free vacation.

Best personal travel agent I have every had the pleasure to work with. They listen to what you want and make it happen. No surprises and always great advise.