The Cove Marine and Recreation Centre

We purchased a paddle boat (pedal boat?) from The Cove a number of years ago. When it was taken out of the water last year, the rudder broke off. I ordered that part from Wendy and she found that the model was no longer being made. In spite of this, she managed to have the factory from which it was purchased track down the part. When my son tried to put it on, he discovered the entire system to which it had been connected was also broken. Here she goes again, and voila, she managed to get it, too, after, I believe several phone calls to the supplier. And it was inexpensive and delivered immediately. I can't say enough about how excellent her action was and her very pleasant personality was delightful. What a treasure for customers and The Cove to have her there!
8 years ago (15-09-2017)

Service here is excellent and most of all honest Techs know what they are doing and dont diddle around
8 years ago (06-10-2017)

We have been dealing with The Cove for over 15 years and have never had a bad experience. The staff is always friendly and seem willing to do whatever they need to do to solve any issues. It always bothers me reading reviews of people who probably only made one visit to the store, or often didn't bother going at all. We have been at both the main store and marina literally hundreds of times over the years and they have always been welcoming, professional and helpful.
8 years ago (17-03-2017)

Purchased a new Crownline 225 SS. The salesman Bob was great, very knowledgeable and helpful. We had our boat out the day delivered and sustained outdrive damage care of unmarked Muskoka lakes rocks unfortunately. The service was quick in getting us back on the water within a week of us committing to the repairs. Fixed up like brand new again. Very professional work by their techs. Thank you to the Cove for taking such good care of us.
8 years ago (31-07-2017)

I went into The Cove in October to buy two used snowmachines. They had several in stock and were going to put together a couple of options together and get back to me. When I got an email from them, they told me that they didn't have anything that met my needs but would call me when they got some in. They expected to get lots of them within the month following my visit. I got one phone call from them advising me that they had one that just came in. By the time I spoke to my wife and called back, they had sold it. It's now March and I haven't heard from them since December. I bought two machine privately that exactly met my needs. Don't count on them to put any effort into helping you.
8 years ago (02-03-2017)