The Alley Bur Oak

I had a fly in my tapioca. I'm trying to stay calm as I'm typing this. I came here on a friday night with some friends since we were visiting someone in the area. The plaza was the closest to us. I knew I should of went to Coco instead in the same plaza, when I saw a bunch of people hovering at the store front. But against my own judgement I decided to go to the alley since I haven't for a while. Now I remember why I stopped going. The service was slow and it was rowdy inside. The other customers were also very loud. The parking lot had a lot of loud cars that eventually became obnoxious. I got my drink and drove home. I was half done with my drink when I felt a weird "ball" in my mouth. Not a ball. Let the pictures do the explaining. IF THE STAFF WEREN'T SO FOCUS ON THESE OTHER CUSTOMERS MAYBE THEY WOULD OF NOTICED! OR DID A QUALITY CHECK ON THEIR TAPIOCAS. If they just let the door closed instead of letting these people walk in and out with the door wide open MAYBE this wouldn't happen. It's disgusting and now I have a fear of adding tapioca into any drink. NEVER coming again.

Fast service and friendly staff. Francine was super sweet!! Ordered my usually which is the iron goddess and it tasted delicious. The tapioca was nice and chewy and the oolong tea had a nice floral flavour.

Favourite bubble tea place in all of Toronto. Consistently good and tastes fresh !

Environment really nice , staff / customer service excellent Taste very good

Just brought a bbt from here tonight. Service was friendly. However, I’m not sure what kind of straw they used. It’s so thin and flimsy. I can’t even sip anything out of it.

Super warm-hearted staff! My daughter couldn’t take cold drink and they re-made a warm cup for her. She loved the Deerioca milk a lot!

extremely unpleasant experience here. I came here to get some bubble tea. staff was rude and loud. the bubble tea was also pretty bad and watered down. owner seemed like he was way too old to be pretending like he's a young teenager driving a racecar.

We bought their signature drinks ~ Deerioca Fever & Royal No.9 Milk Tea. Deerioca Fever is brown sugar pearls with fresh milk. It is very tasty & not too sweet! I like it & will go back next time!

I have been to the Alley many times & have never had a bad drink. Their menu is pretty creative. I recently saw that they have a drink made with ube purple yam so had to try it. I got the deerioca ube taro brown sugar tapioca with mashed taro and fresh milk topped with ube taro sauce. The drink was pretty good but my favorite part was the brown sugar tapioca. They always get the texture right & it's the perfect amount of sweetness. Best best part was that I got this drink for free using my reward points. It's free to join & you get one free drink for every 10 you buy.

I wanted to try this place out because i always see a bunch of asian guys at my gym with their drinks. Moving forward... i will only ever get bubble tea from the alley! Great service!! The people there are extremely welcoming and nice. Their selections of tea go beyond your traditional bubble tea places. The place is clean and well decorated. My first visit here i tried their sample for the day Royal Number 9 highly suggest it! Have been back every Sunday for the past 3 weeks!