5 stars for Becky who is always super nice and helpful. 1 star off for Mohammad who thinks its appropriate to ask why someone who ordered cheques from the GTA is picking them up in Waterloo. Very condescending and unprofessional as it's none of your business.
8 years ago (15-11-2017)
This is not my home branch but i and my husband visit this TD bank like it i.
Always friendly staff that know us by name and service is always quick.
Love how they how they are always quick to ask how your day is going and even how my kids are doing.
9 years ago (03-07-2017)
Great customer service by the entire team here. Riaz is very supportive and friendly gentleman. 😊
8 years ago (27-09-2017)
Thank you so much Becky
8 years ago (07-04-2018)
Why doesn't this branch ever answer the phone?
"We'll call you back in two hours" is not a reasonable service level. This branch has suffered from atrociously high staff turnover, but no matter how much time passes, they seem never to have enough staff answering calls.
Pick up the phone, people!