BMO Bank of Montreal

Set up a group student plan with them. any problems I had, like switching people on the account, was done swiftly and with excellent manners. Definitely a trustworthy branch
9 years ago (25-11-2017)

Tellers provide excellent service, they are friendly and professional and go out of their way to assist customers. This is marred by the young people who you have to talk to about a loan, these young people are snotty, arrogant and rude. It is insulting and degrading to be talked down to by a person younger than your daughter, this has happened to me 3 times in the past 2.5 years and I am fed up with it.
9 years ago (11-09-2017)

I went to this branch this morning for some basic information. I was met with hostility, un-professionalism and down right bad attitude from Ronnie, one of the customer service people at 255 King St N. She was rude, not very helpful, and wasted my valuable time. This led me to travel all the way to Uptown Waterloo to get my basic business needs taken care of and where I received excellent customer service.
9 years ago (28-06-2017)

Most of the customer service people are friendly except for one female representative who lock my credit card without permission, and I have to change my card number completely. Keep it in mind when you go to this branch.
9 years ago (30-09-2017)

When you think of a bank, you think of BMO.
10 years ago (04-01-2017)