SwimKing Pools & Spas

Best pool place around. They make you feel welcome not like they are doing you a favor for being there or open.. if yoiu have a pool you know what I mean
8 years ago (18-11-2017)

Purchased our pool in 2008 and ever since the staff always make me feel at home while getting our pool water tested or while shopping for chemicals or supplies. The bi annual pool school is a great time to speak with other pool owners and be entered into a raffle to win pool stuff. One year I won a pool closing.
8 years ago (21-11-2017)

Ulster County for all of your pool and spa needs. Full service Pool and Spa destination store. Chemicals for the pool the study the pool the size of the floats the see all the toys that go in it and they'll come and deliver and set it all up displays are available to look friendly and helpful staff family-owned family run business. If you're looking for a pool and you go anywhere else, are you kidding me?
8 years ago (02-10-2017)

After 3 years the pool started to lean. It was very difficult to get a hold of the right person. When you call you get someone who answers the phone who can not help you. They did end up eventually coming but they did not rebuild the pool like originally planned. They repositioned some of the panels. I thought they were experts with decks around pools because that is how they advertise. But now I have a gap to deal with. The deck was built around the pool a year later. So when they straightened out the pool, it created a big gap in one area. If they rebuilt the pool like originally planned this would not a be a problem. Also the lining is severely bunched up now in one area. I had told them the liner would have to be replaced but they chose not to rebuild the pool. I am at the exhaustion point of complaining. I am very sad that I payed 13,000 for an above ground pool that did not stand up to my expectations. I am very discouraged. I worked very hard to save money for a pool. I payed more money. Because I thought I would get better quality.
8 years ago (29-06-2017)

When we decided to purchase an above-ground pool last winter, I did a lot of research on the "all-knowing internet"...and learned a lot of what is advertised simply isn't real or true. I decided to buy local instead. This lead me to a couple of local pool companies. As I researched the quality of the pools each sold, I narrowed my decision to Swim King in Kingston. They literally spent hours with me explaining details and specifications of the pool and answering all of my questions - I called them A LOT!! Never, did they seem irritated - they always made time to talk to me. We were scheduled for installation at the end of June - and due to the nonstop rain this year - it was delayed by a week but in by the first week of July - pretty good. We were very pleased. The installation techs were knowledgeable and spent a lot of time explaining what to do. NOW HERE IS THE BEST PART: Four days after installation, our computerized pool management system died. Completely. Nothing. Now the pump is not running. Nothing. THIS IS WHERE SWIM KING PROVED BUYING LOCAL IS BEST!! They came out within 48 hours and replaced the system - NO CHARGE - without question. To me, this is worth the price of admission - IT'S CALLED OUTSTANDING CUSTOMER SERVICE! You can't get that on the internet. I will return to them any time with no reservation. A local business, taking care of it's customers - what more could I ask for? FIVE STARS!!
8 years ago (21-07-2017)