SVP Sports - Cartwright

This is going to sound like an exaggeration, but it's based on my recent experience picking up an online order - the way customers are treated like potential shoplifters is over the top.nI went to pick up an online order i.e. already paid. I had ordered multiple pairs of shoes in different sizes of the same style and tried them on at the store's designated fitting area for online orders—a bench by the exit. I kept the pair that fit me and returned the rest in this same visit. This type of order can't possibly be new to the store?nThroughout the entire process, the staff hovered around me as if I might dash out? With items I already purchased? It was a perplexing experience. I would suggest moving the fitting area to another area that's not so high traffic, with customers constantly exiting.nnFantastic deals? Yes.nCustomer services? felt more akin to security guards rather than assistance. Although Francesca and other staff on the floor were friendly and helpful.nWould I return? hesitant to return after this shopping experience.

Smaller store compared to other SVPs. Rarely has our sizes in stock. We have gone twice now and have walked out empty handed to head to another SVP instead. Staff are nice but yes, it is frustrating to spend time narrowing down the choice in shoe, to then be told they don't have size options for you. They need larger stock.

Great products, great prices, great staff. My kids love to always buy their stuff here.

Nice but most of their items we wanna buy, sizes are soldout.

i am talking about my recent visit just a moment ago,first i wait for at least 20 minutes that was ok alot of customers so i can understand but after that they gave me bigger size when i went to cash counter she was very very slow .No doubt she needs help but they all were just standing and watching so very bad experience