Suzy Shier

I have had terrible experiences at the Suzy Shier in Bower Place. The one associate is very unfriendly and unwilling to help. I recently tried to return a shirt I received for Christmas and she shot me down, first saying that it was too late, which I then pointed out that it said right on the receipt that holiday returns accepted until January 13. She then claimed that since the shirt was 50% off, it was final sale, which I then showed her the receipt proving that it was actually a regular priced item. Then, she gave this awful spur of the moment excuse that "well this shirts tag is not fully attached so it cannot be returned." So, I gave up, and when she handed me back my shirt I said thanks, and she said nothing back to me and watched me walk out of the store. Terrible, terrible service. I will not be going back to this location any time soon.
7 years ago (12-01-2018)

Terrible place to work in let alone shop in. The manager was racist, rude and did not care for anyone but herself. All the girls working there have 0 customer services skills and are either glued to their phones and or talking gossip with their coworkers. Everything about Suzy shier is EXTREMELY unprofessional.
7 years ago (20-02-2018)