Super Optical Store in Waterloo Uptown

Horrible. I went there early and the guy was upset cause I was 20 minutes in advance (even though I was willing to wait for my turn). After that someone else arrived and also had an appointment for the same time as me. He was sleeping when I got there! I had to wake him up. Unprofessional. Rushed. Tried to upsell me. Reception is rude. Place is hard to find. Avoid at all cost.
8 years ago (02-10-2017)

Really friendly staff and good prices too. As a student they were able to workout a payment plan and I HIGHLY recommend them to anyone because of their friendly staff and affordable prices.
8 years ago (25-09-2017)

Very helpful! I broke my nose pad's arm and it is not repairable. Kevin helped me find a suitable pair of frame and resized my old lenses. 10/10 customer service.
8 years ago (20-03-2017)

Made an appointment for 1130, by 1140 there are still 2 families ahead of me. Very unprofessional.
8 years ago (09-09-2017)

The Doctor was both efficient and precise when doing my refraction, and thoroughly checked the health of my eyes; just what I needed :) The whole experience from the eye exam to walking out with a perfectly fitted pair of glasses went very smoothly and left me very satisfied.
8 years ago (22-03-2017)