Subway

I had the most awful experience that I’ve never had in my whole life. I went to Subway at around 8:22 PM, as I saw they were supposed to close at 9 PM. I wanted to grab some food before starting my 12-hour night shift.nnAs I parked my car and approached the front door, I noticed two workers inside the store : one was a white male with a heavy build, and the other was a slim-built Asian or Native male with a chin beard and AirPods in his ears. I tried to open the door, but it was locked. I checked the sign on the door to confirm the closing time, as Google’s timing can sometimes be different. I knocked and used my flashlight to get their attention. The Asian worker had AirPods in his ears, so I thought he might not hear me. However, the white male saw me and I waved my hand. He waved back but ignored me. I tried knocking and saying hello, but I was completely ignored, even though they had noticed me at the front door. It was shocking, as I felt I was racially profiled by them just because I’m a person of color.nnThe next morning, at around 9 AM, I returned and saw another white male working. I asked to speak to the manager to confirm the closing time. He told me he was the supervisor and wasn’t happy with the way I was treated and wanted to help me out. He asked me around what time it occurred and said he would address it with the workers. From his tone, it seemed like he was already displeased with their behavior. The supervisor helped me a lot and assured me action will be taken. If you’re a person of color, you may want to exercise caution if you consider going back there.nnThank you.nnPS- The open sign was turned off yesterday but today when I passed through subway at same time, the open signs were turned on and illuminating.

Loved the service provided by the staff, was travelling from Edmonton. The food quality was good and will recommend to others as well!!

The soda fountain was not working and Subway charges extra for bottled soda..nNice way of making extra cash. What is this TiIP business? Especially when it is take out.

I eat here quite often as it is close to work. Most of the staff are great with the exception of one lady who puts very little effort into her job and customer service. Most of the staff makes a great sandwich with fast service. If the one lady left this place would be perfect.

It's as if they just don't care. I received wilted lettuce and stale bread, with under sized portions of meat. I threw out my last sub halfway through.nnUpdate: I've been in since and things have improved. Not that anyone was concerned enough to respond to this.