Stoney Creek Medical Walk-In Clinic

It was first experience with walk in clinic in Hamilton. Went there at 1:30PM doctor was on lunch. The lady on reception counter is well mannered and soft spoken. She ask all the details and inform us to come after 1 hr as doctor will be back from lunch. With in 15 min I got my number to meet doctor. Doctor checked and ask bit in details to patient. It was quick conversation as my daughter was so cranky due to illness. She prescribed and we left the room got medicine from pharmacy at a same placa. She checked everything mentioned everything accordingly weight . Overall it is good try for walk in Thank you

I arrived at the clinic, waited 45 mins for the doctor to not properly examine me. she didn’t check my ears, didn’t swab my throat. i told the doctor i have asthma i have a lung infection of some sort and she did not prescribe me with stronger inhalers. She just prescribed me some penicillin and told me if i still feel ill after the 5 days of pills that i should go to emergency.

Worst experience! I had to get 1 step TB test. Was told $50 overall for it. She told me it was $20 for the injection, so I pull out $20. Go to hand the $20, she says no its $30 then proceeds to tell me its $60 overall. Anyways, I have had very bad experience with needles and TB test which i tried to explain to the doctor but she kept cutting me off to tell me about her dog! Not even listening to what I had to say. Then injects the needle in without EVEN WIPING THE AREA CLEAN! Then tells me to leave after blood was visibly coming out. Never again.

Hands down an excellent, I have been coming here for the past 14 years. Dr Ostapenko is a A - 1 Dr. Very pleasant , helpful and humorous. Lily the receptionist is absolutely great. She has the patience of a Saint with some awfully miserable patients as I am sitting waiting to see the Dr. Dr Ostapenko and Lily your both great. Keep up the great job that you do.

Each time myself and my children go there my experience has been great. Wait time wasnt long. The doctor understood what was wrong with me and made a rightful decision of the proper medication for me.

I've been going here for many years, best clinic in town. Spacious, hygienic, fast - kind secretaries & the doctors always go above & beyond for you.

My review has nothing to do with the way the doctors do their practice. It has to do with the receptionist with the short black hair. I went in there because I had hurt my finger and I was in some pain and I just wanted to make sure it wasn’t nothing that I had to go to the hospital for m. When I got there I missed a sign that said that masks are mandatory and that a $.50 charge would be if you don’t have a mask. I went up to her I quickly apologized and said I don’t have a mask and she said it’s 50 Cent I said I’m sorry I don’t have $.50 on me, she refused to give me a mask. Anothet patient waiting to see the doctor lovely lady gave me $.50 I then gave the $.50 to the receptionist where I did put it on the desk, I did not give it to her in her hand I dropped it on the desk she then proceeded to say that I was being rude and I said I’m not being rude I just want you to give me a mask so I can see the doctor. She refused to register me and at the end of it all she said I know exactly how you people are. I can see the hatred in her eyes. I do not know what you people mean I am Latina so I don’t know if she was referring to my race . If I could do zero star but I cannot so I will give a one star but in the doctors defence I have nothing but good things to say about him he is actually a very good doctor, but I cannot say the same thing for the lady with the short black hair in the front desk absolutely rude arrogant not helpful and racist. I was just beyond disappointed all over a mask that she couldn’t easily just given me because I didn’t have the 50 Cent then I got the $.50 and then she still refused to register me. Im beyond Appalled.

2 separate days and times times now I have tried to call and got voicemail, so both times I proceeded to go to clinic as it is a “Walk in”. First time, I was told they were not accepting any more patients with 3 hours still “open”. And then today Dec. 4/22 I got there at 3pm posted hours are until 4pm and parking lot seemed empty, got inside and clinic seemed empty, I thought I had lucked out, but NOPE! They were closed! Again!!

Hands down, the best walk in clinic. I called the clinic around noon to inquire about the clinics services and the receptionist was so lovely! Once I got there, the process was fairly quick and the staff was wonderful. I had to get my TB injection site read and the doctor was super nice. Just want to say thank you to all the staff that was there that day! Keep up the great work!

Made my mother with asthma wait outside in 30+ degree Weather for an hour to wait for an inhaler because she was not able to put a mask on due to having asthma. Absolutely mind boggling... I then was put on hold for 20 minutes.. still on hold and they close in about 10m minutes so I'm not expecting a response. Just, wow! And not in a good way

Directions to Stoney Creek Medical Walk-In Clinic with public transportation

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