State Farm: Mark Neuman - Ottawa Division

Reviews, get directions and information for State Farm: Mark Neuman

"When your life gets complicated, let us help you simplify it. Mark Neuman Insurance has been protecting people’s homes, cars, and all your other important possessions for over 10 years. We are so thankful for our friendly, trustworthy agents and we are sure they will provide the experience that you want from your insurance company. If you need expert and easy coverage in the Brockville area, we hope that you will consider us."

Address: 1900 Merivale Rd #212, Nepean, ON K2G 4N4, Canada

Phone: (613) 723-5880

Website

State: Ontario

County: Ottawa Division

Zip Code: K2G 4N4

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Chris Wagar has been so great to work with and I would highly recommend him to anyone looking for any kind of insurance. He's honest, thorough, and gets things done quickly. He really does care about getting you the best deal, not just getting your business. Not only did we get better prices for the policies, I actually enjoyed doing it because he's so personable and fun to talk to. It's not often that you get that!

Have had insurance with them for 25+ years. Paid my monthly premiums with no fuss. Up until the last 3 months I have had no interaction other then to switch vehicles. Last month they called and set up an appointment to go over my policies life, tenant and car. That's good because I have had the same insurance this entire time and have no clue what it covers etc. Today, I took my oldest in to get insurance on her first vehicle. We were blessed to have been paired ip with Chris Wagar.  What a perfect fit!. He had all the patience with her and explained everything,  every step of the way. He even stayed way passed closing time so she could get her vehicle for the weekend. He has and amazing sense of humor and was joking with her the entire time.  If you get the chance to pick the broker or whatever, definitely ask for Chris! Thanks again Chris! Rebecca Hutton

I've heard stories about how long claims take. Not the case here.  Professional,  excellent customer care from the initial phone call to the follow-up call to ensure I was satisfied. Hands down, best team. Paired with an equally satisfying experience at CarStar Brockville. I'm a customer for life and recommend Mark Neuman Desjardins Insurance to anyone who appreciates competitive rates and top-notch service.

I switched my car insurance to dejardins and Chris was great to work with. He answered all my questions and didn’t make me feel like they were just “trying to get my business”. Overall great experience, happy to be a new customer!

I couldn't be happier with the level of service I obtain from all of the staff at Mark Neuman Desjardins. I've had a couple of auto claims recently and they've taken care of everything along the way. Whenever I add or renew a policy I'm always made aware of all the options, that way I can make the right choice for me. I've been a customer with them for over a decade and they still continue to earn my business.

They were great until I needed them.  When my car got hit in the parking lot, they sent me to a hack to repair it.  When I complained about the repairs, they did nothing.  The next time I needed help, they made it logistically and financially infeasible.  The last time I needed help, after enduring serious illness, they chose to put me into cancellation.  EVERY other business I was dealing with made arrangements so I had a chance to get better.  These guys attacked strait away and refused to have any compassion for my situation.  In fact, two of their employees even seemed to be enjoying the power in some narcisistic way.  15 years with the same insurance company, 3 new cars insured, 6 figure income, never had a payment issue until Covid.  Perfect Credit...until now.  They forced me to go in to the office during a lockdown to make a payment FYI I was deemed high risk and wasn't supposed to leave the house.   Then they refused to allow me to pay at the office afterwards when the risk was no longer an issue.  My online insurance provider now gives me the same legal insurance, and after experiencing the truth of what these folks really offer, I see absolutely no reason to pay these prices, and trust me, I had maximum coverage.  I may as well have had NO coverage.  Now, I have 5 years of increases on my insurance payments.  Despite the fact that I did everything they asked.  The final reason for going for my jugular?  I didn't pick up Kevin's phone call when he rang in during a meeting.  Did not even give me the opportunity to return his phone call.  Smiles up front, knives in the back, insurance that is not really there.  Regular abuses of power, predatory business policies...  Find another company and pay close attention to the other reviews, they are all happy just to get insurance in the first place, none of them are  long term happy with the actual product.  Get the cheap stuff online.  P.S. If you work here...I will be spreading this warning message at random intervals, to a large variety of review sites for the next five years.  Do not worry, it wont be a hassle for me, its all automated.

I dealt with Chris Wager, he was very professional and was a great help. He explained everything in great detail and made sure I could get the best price for what I needed. Would recommend for any type of insurance.

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