Starbucks

Ordered an extra hot, toffee nut latte with cream on top on drive through. Got a warm, regular latte with no cream on top instead, unfortunately couldn't notice until I took off. Wasted my money for something I didnt want to drink!Food: 2/5

Quite cramped, seems like there's too many tables and chairs in a confined space, made even more difficult by allowing dogs in, the dogs aren't the problem as I'm a dog owner but where it's so cramped you've got a strangers dog literally inches from your food. Also toasties not cooked enough and coffee served in wrong mugs and nearly 17 quid for two toasties one small and one regular coffee, will definitely not be going back.

Greeted with nobody at the till and a young lady shouting “customer” across me to a colleague - coffee handed to me with “there you go” no thanks, have a nice day or enjoy etc, just surprised such primitive customer service for a US owned business! - hope you have a better experience.

The staff at this Starbucks seem so overworked!!!! Give them a break and hire some more people. It was a busy period, drive thru was busy and loads of people inside and there was only two girls on shift. Seriously? ONLY TWO!! With a drive thru and walk ins lets be serious now you should really have four people, one doing the 'hello welcome to Starbucks do you have any allergies I need to be aware of' at the drive thru and one doing that at the till, whilst two people make the drinks... or if its a bit quieter maybe just one. So yeah good coffee, but stop overworking the staff. p.s can you also stop shutting off the big seating area three hours before closing, thanks x maybe just shut it off one hour before closing

This place is hilarious.. Ask if I have allergies, “yes, milk”. Ask for my order, “Black coffee”, then they ask if I want milk with it? Car park is one of the most confusing in England.

The best drink I have ever ordered I got it delivered via user eats highly recommend Coffee frappuchino with coconut milk and vegan whipped topping with vanilla syrup so tasty

Coffee and cake as found across their branches although this branch seem to run out of items quickly. Entrance and Exit to location is awkward and the road can be very busy. I find the car park and drive through small and tight. Unlike other establishments if the person in front has a hot order or problem they can't pull over or be directed elsewhere is seems therefore the queue backs up and you are stuck waiting...sometimes for a ridiculously long time and it's quicker to park up and enter the store.

Average. Tables and seating were uncleaned, still with empty cups and plates. Staff generally seemed rushed and primarily focused on drive through customers, rather than those inside. Dissapointed. Costa is providing a better experience, but not a nicer coffee.

Excellent service plus NHS discount, so don't forget to ask if you're an NHS employee and have a bluelight card !!Food: 4/5

Had an amazing experience in the Starbucks in Springfield this morning. Was served by Malika who was so friendly and lovely to chat to, she was extremely helpful and made our experience a very pleasant one. Would definitely recommend and we were extremely happy and will definitely be coming back - thank you Malika <3