Staples Pickering

I went in to pick up a fairly large coil bound document that had been ordered weeks previous. Somehow it slipped between the cracks, but Saeid not sure of spelling apologized and got it done for me immediately. I appreciated his fast response.

i often come to this location to print posters for my work. i select “stretch to fit” which indicates the image will be stretched the entirety of the page. every single time i come in, they tell me i either “didn’t select stretch to fit” or that it is stretched. my posters ALWAYS have a large white boarder on the sides that i now have to cut off. when ordering upwards of 20 posters, this is definitely not convenient. i am a preferred customer at this location, and they refused to help me today. i asked them to reprint to make it fit to the ends and they straight up said no. extremely disappointed as this has been my go to store for a while. train your staff to not be so rude and dismissive.

This shipping services sucks here. girl behind the counter is an airhead. Tries to nickle and dime you to use tape to paste a label. Girl tried to charge me a “tape fee” whatever the heck this lol. What a joke and giant waste of time.nnFor purolator shipping use other locations. @staples please teach your employees learn better customer service. @amirah You’re a joke

How is Staples still in business. Makes you wonder just how much profit there is in printer ink. Gotta love it when there’s a massive lineup for shipping services, only one person behind the counter, and 4 other employees standing around doing nothing. Do not return Amazon purchases here. Even Canada Post is faster. Also don’t order Amazon pickups, no matter how convenient. They close early and Amazon lockers are inside. Not exactly convenient when Amazon notifies you it’s ready for pickup 3mins before close.

This place has exceptional customer service. Went in there to print off just a single hard card. It was very busy with multiple customers using all the services such as passport/licence photos, Amazon shipping etc.. seemed overwhelming for anyone..however the staff working around the printing counter were on it. I decided to ask for the manager just to make sure they knew the staff were doing a great job. Spoke with the manager Bert who was appreciative. Recommend getting the printing services you need at this particular location.