Staples

I love Staples at this location. The staff are friendly and helpful, especially the staff at the design and print location, who are always patient to serve what customers want. The store is clean and huge; hopefully, in the future, staples will have various products to sell to their customers.

Poor experience in this location for passport photo! I have never wrote a bad review to any store, this is the first one. Gladly to explain how bad the service Prince provided in this location. The staff named Prince is in charge of passport photo service. No patience, no smile, did not ask you to check if your photo is okay beforehand. After we paid, we mentioned we need digital copy for online application. However, he told us that there are no digital copy, physical only, and no explanation for why they don’t provide digital copy. He was rushing to get off work. And when we got the physical copies, there is an edge showing on the bottom of the photo, beside the shoulder area. This is the reason why you need to ask your customer to check the photo before you cut and stamp it!!!! When we need this to be fixed, he is already out of the store…. Turns out his colleague helped to fix this problem for him. Spent $24.69 for one photo and you do not get what you needed, what’s more, definitely not the service a customer should pay for as well. Worst experience ever.

Super clean, modern layout and indoor environment.nnThey carry tons of office, student, tech related products.nnThe staff is overall friendly.nnIf you live nearby South Surrey, definitely come by check them out.

Came in to pick up a package, stood at their shipping center for 5 mins while the staff just stared at me while at the print center. Not one employee acknowledged me or got someone to come over to assist me. This location should look into some customer service related courses for their staff.

Superb customer service,these ppl dig their gig and it shows.nSo nice 2 experience a store where ppl WANT 2 help u.nShipping desk staff possess genuine service skills.