Staples Airdrie

Staples have no customer service at all!!! There is simply no way you can cancel your order. I asked the the representative because i wanted to do the survey but she told me to disconnect and said that their survey is unavailable, to check that i called again but to the different representative but he said that the survey is working fine. I wanted to report this to the manager but I had to wait for 30 minutes but i still couldn't report this. THIS IS NOT EXPECTED BY A SUCH BIG COMPANY!!!
8 years ago (16-11-2017)

I bought a new computer and was completely satisfied with the service I received from Staples! They were professional and very fast on completing the job. They transferred my info from the old computer to the new one in record time since I use it for my business! I would recommend this store to everyone who wants great, courteous and expert service!
8 years ago (25-08-2017)

Wow, I have been in a lot of Staples but this was by far the best experience I have ever had. Sheena was so great in helping me pick the right computer for my purposes: she took over an hour with me and didn't push me to make any choices right away. My phone died as we were searching up information and she charged it for me! I came back later that day with a few more questions and was helped by Dan who also took over an hour to set all the systems up properly for me. He answered all my questions and never made me feel like I was asking a silly question. They were both so helpful and welcoming. I was having the worst day as my computer died, my phone wasn't working and I had a tired 10month old , and they made my day. I left feeling like I had made the right choice, and I felt so happy about the second opinions they both gave. Thanks so much for making a gloomy day better !! Great job guys !
8 years ago (06-06-2017)

Excellent customer service , friendly and helpful staff. If you are sending a parcel, send it in your own packaging, with Purolator waybill attached, if you send a parcel in their packaging the price more then doubles..!!! Sent a 2lb parcel to Memphis TN, USA, the price was 28.73, if i put the parcel in their packaging, the price would be 75.80...!!
8 years ago (18-10-2017)

Just got a charger and a Mac adapter, I brought the Mac book air and the charger they went to the back got me my stuff and even treated us with the promotion, good service from the guy in blue haha. 5/5
8 years ago (12-10-2017)