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Reviews, get directions and information for Spins Laundrymart

Spins Laundrymart
Address: 320 McArthur Ave , Ottawa K1L 5G2, ON, CA
Phone: (613) 667-9209
State: Ottawa
County: ON
Zip Code: K1L 5G2



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Reviews
A little pricey since the last time but other then that over all not bad. The staff the run the coin wash are very good and are friendly they also have a in house laundry service how much it is I don't know just call and ask. They have a coffee bar right next door where they sell homemade treats also lotto tickets and such.
I am currently here TRYING to wash a few blankets. The staff here is HORRIBLE and certainly not helpful at all... CLEARLY a sign on the change machine states OUT OF ORDER but somehow I as a new customer is to know that is not the case. WTH? NEVER will I be back here. The tall guy speaks to you like your 5 years old on instructions on the machine.. Thats not even to mention how staff has all washers and dryers tied up and so bring 1 load if you dare but prepare to wait...
I was there,this morning I went to let. The owner know that,a machine I was using. There was water on,the floor she asked. If I didn't lock,the door I said no. She is very rude, also twenty minutes to. Dry a pair of, Dockers pants some machines. Are better than others, anyway won't be going back.
Everytime we go into this place, it never ceases to amaze my boyfriend and I how unbeleivably RUDE the older female staff member is here. Complaining about having to pay winning OLG tickets..heavy sighs, sarcastic tones and comments. One time we had a Tim's coffee while we were doing laundry here for the first and LAST time and were told no OUTSIDE food and drink are allowed, rudely! Honestly ridiculous. All about money, money, money & very poor, detering customer service!
Loved the fact that I recieved my courtesy card that I didn't know existed. 5 washes gives 21 minutes free drying time. Lots of different machines for different size loads. Friendly staff as well.
Crazy the washers are like 6 bucks to 4 dollers and the dryers a 25 cents for two mins I would not recommend this ace at all
Good dryers wsshers not bad clean place staff helpful was a grest experience
Place always crowded. The men employees are rude and the woman are more helpful and less rude . They don’t clean machines after each customer use .
If I could give a negative 5 star review that is exactly what I would be doing. The customer service at Spins is absolutely terrible. The disregard for their own mistakes is absolutely absurd - Today I scheduled a pick up according to what their website offered me, received confirmation and a cost break down. Three hours later I receive a text from the driver telling me that my pick up will not occur today and that I have to reschedule. So I called the location and spoke to the manager and was passed around to about 4 people, only for them to simply not understand the insanity that is this situation. My suggestion to this company FIX YOUR WEBSITE SO THAT IT DOES NOT ALLOW YOU TO BOOK APPOINTMENTS THAT DO NOT EXIST. Also the lady I spoke to said the schedule pick up form includes you must request 24 hours in advance - this also does not exist. So much can be avoided by this simple correction. My suggestion to everyone else: do yourself a favor and just get your laundry done else where - clearly this team does not value customer service.
helpful staff, very reasonable prices, plenty of machines of varying sizes and a quaint attached café to wait in. there is a very community feel to the place. i will say that bro with the glasses needs a gf desperately as he tried his hand with every lady who came in there.
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