Spectrum Health Integrated Care Campus at North Muskegon

My Nero is here and now My Doctor-They Get a A+ For People skills and a A For Wait Time:)
7 years ago (22-10-2017)

The problem started when DR. LeRoux went to spectrum health. When you had a none emergency problem he would get you in in a few days. Know if you do not have a prearranged appointment it takes 2to3 months to get in. that is unacceptable. . I think spectrum should look at their scheduling policy so this delay in treatment does not happen. I hate to leave DR. LeRoux, but its time to find new doctor.
7 years ago (16-08-2017)

I tried three times to have a question answered. The first time I actually did manage to reach a human, but she dropped the call trying to put me on hold. The second try resulted in a wait of 7 minutes after the options menu, then the call was disconnected. On my third (and my last ever for this health service) try, a 2:22 minute wait until I was disconnected. On the positive side, at least the wait until I got disconnected was shorter the third time... I should trust my treatment to a company that can't get the phones answered efficiently?
7 years ago (28-07-2017)

The facility is absolutely beautiful & it is so nice to be able to do the majority of your testing right there at the facility. Such as labs, X-rays, they even do upper GI's and Physical Therapy and again it is located right on the on the premises. I am very pleased with the new facility, it has been worth the wait!!!!
8 years ago (07-03-2017)

Good people just like savages don't care just do it
7 years ago (03-12-2017)