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Spa Serenity

  1. Sauk County
  2. Sauk County Spa

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Spa Serenity

About

Give the Gift of Spa Serenity in Downtown Baraboo, we are a 4000sq. ft. day spa, designed to accommodate large groups or individuals spa days.

Story

Spa Serenity is a Full service Day Spa located in Beautiful Downtown Baraboo, just 7 miles South of Wisconsin Dells. Spa Serenity Specializes in Spa Day Groups, Couples Massages, & Therapeutic Massage

Address: 137 3rd St, Baraboo, WI 53913, USA
Phone: (608) 356-4727
moc.apsyadytineresaps@yecal
State: Wisconsin
County: Sauk County
Zip Code: 53913


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Reviews
I went to spa serenity for several waxing treatments, lips, eyebrows, arm pits, full leg and a Brazilian. The shop had a very great atmosphere. The ladies were really sweet and nice. The lady that did the waxing was very professional and nice. However after returning home i went to look at the waxing areas and huge parts of my Brazilian was still there. I was very irritated. The following day I called up the spa and talked to the front desk. They assured me that Coustmer service is their main priority and they would have their director/ supervisor call me by the end of the day or the latest by Monday. Well Monday came and went. And figured they had gotten busy and forgot to call so after a week of not receiveing a return call I called to cancel my next appointment that I had booked. While talking on the phone to the receptionist she asked why I was canceling and I simply replied that I wasn’t satisfied with my last waxing and I felt if Coustmer service wasn’t their priority I needed to take my business somewhere else. She was like okay fine and canceled and that was the end of that. For me working in Coustmer service my entire life i would find it simple to pick up a phone to call and spend 10 minutes with someone who spent close to 200 dollars in waxing services who would have been a repeat Coustmer and easy profit for life. Before this time I was thinking of becoming a vip with them but I would not now knowing how little they actually care about the end result. I don’t enjoy writing negative reviews but this by far has been one of my worst experiences at a spa. Update: Did receive call from spa after this post returned the call and owner was not available 30 minutes after she had called me the receptionist said she would call her cell and let her know I called this was 2 days ago and still haven’t received a call back.
8 years ago (12-11-2017)
Took my friend for pedicures for her birthday. It was a great experience. I will be back again.
8 years ago (06-10-2017)
I love it here. the whole experience is calm and enjoyable. the massage therapists are amazing.
8 years ago (15-09-2017)
This was a fabulous massage. Anita was sweet and welcoming and had amazing hands! My back feels fantastic. Thank you!
8 years ago (02-04-2017)
Amazing staff helped me set up a spa day for my wife, mother-in-law, and mother. They had an enjoyable relaxing day before the wedding. Would recommend this to anyone looking for a great present for themselves or someone special.
9 years ago (15-11-2016)
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