South Hill Medical Practice

Every time I come here, the clinic is always so clean that I can see my face in the reflection, lol. Just like if how people can see their reflection off my bald head when you look at it, haha .nnThe receptionist always greets you with a pleasant smile and gets you registered in very quickly. I've never had to wait more than 20 minutes from the time I register to the time I'm taking to a patient room.nnAll of the doctors here are always pleasant, and they take their time to check you over thoroughly.

My last two visits with Dr De Beer has been a horrible experience. A quick 1-2 min visit. No compassion on caring what his patient has to say. Only prescribes what suits him. Doesn’t properly assess his patients. No wonder why our health care system fails people not getting the proper assessment. One of my visits with this doctor as well hasn’t even updated my e-health when this clinic provided me a tetanus shot almost a month ago. The health care system in PA failed my own mother at the Victoria Hospital. I even have proof nursing notes were added to her hospital chart after my family going to the media. Everyone has a freedom of speech, everyone is entitled to human rights as well. This doctor needs to step up and treat his patients better. Not 1-2 min visits! He even thought I was threatening him telling him about my mother’s situation where we involved a malpractice lawyer for her. Trying to assume I was threatening him by getting a malpractice lawyer! I told him to search up my mother’s name on ctv news.nnIf anyone has issues with doctors they can reach out to human rights, college of physicians to submit your concerns. They will do an investigation.

If I could leave zero stars I would. Was told test results would come back within 48 hours. I went in on the 24th of September. Didn’t get a call until today. October 3rd. Not to mention the lack of service when you call. They don’t answer. 13 times! 13!! I had to call until I got an answer. Very frustrating.

I just wanna give 5 stars to the receptionist long brown hair, glasses who was the most friendly, sweet, polite and helpful receptionist I think I've ever seen at a walk in. It's incredibly busy here, and she has been nothing but sweet and kind to all patients.nnI hope she sees this and knows how amazing of a job she does! You made my sinus infection a little more bearable here.

The receptionist didn’t gave me appointment even after walk in also and was to rude while communicating.