Snap Fitness

I've gone to a few snap fitness around the city and this location is by far the nicest. The equipment always works and if it breaks it's usually fixed within a week. It is also really clean, I see the manager walking around spraying down equipment, cleaning the windows, and vacuuming. His efforts are honestly the reason I think this gym is so nice. Great work!
7 years ago (09-11-2017)

Very clean facility and never have a problem finding an empty station for my workouts. Love that I can come any time of day, any day of the week, even on Christmas Eve and New Year's
7 years ago (04-01-2018)

I just visited Snap Fitness for the first time earlier today. As it was my first time, I did not know to take my card with me to what turned out to be a hallway for the bathrooms. I found myself locked out of both the fitness area and the bathrooms, but since I had passed an employee on his cell phone at a desk right next to that door, I figured I could knock and be let in again to grab my card and a key. When knocking didn't work, I used my cell to call the Snap fitness landline, which I could hear ringing on the other side of the door. No one picked up. In the end, I walked through the adjacent coffee shop and walked back around to the Snap entrance where someone let me in. I went back to the employee who was still on his cell phone, told him I was new to the facility, and needed to get the key for the restrooms. To my shock, he snapped at me that he was on a phone interview and that he would be with me in five minutes. I was not about to wait five minutes so I just asked him for the key, and he pointed to the wall where the keys were, rolled his eyes when I asked if either would work, and went back to his phone call. I was already on the fence about using Snap for workouts over the winter, but this experience has convinced me to stay away. I share a membership with my husband and have already cancelled it. I will let my colleagues know to avoid this location. ETA- I see the owner of the facility has posted a response to my review. Let me add that I did not insist that he hang up the phone call to 'wait on me'; I simply needed quick directions, which he could have given me by asking the person he was on the phone with to hold briefly. Is that too much to ask? I also stayed in the gym for another 30 minutes and no one approached me to discuss the situation. You can pretend like your employee did nothing wrong, but he was beyond rude. I stand by my review.
7 years ago (04-10-2017)

Clean, nicely managed facility with state of the art equipment. Owner and management team are top-notch!
7 years ago (12-11-2017)

I like the Snap Fitness chain as a whole, but this location is my favorite because of its convenient location. Right on the Green Line, and just off highways 280 and 94. However, this location does not have its own bathroom facilities, it shares with the rest of the building. This location also does not have a vending machine like other Snaps do. Still, it's clean and has a nice space for activities like kickboxing and yoga, etc.
8 years ago (02-01-2017)