Simcoe Nails & Spa

Ouch the Most painful aggressive pedicure I've ever had 😩 And the use of the "cheese grater" was so hard all over my foot I checked a few times to see if I was bleeding. A nail brush was also used violently all over my toes, I was scared and it wasn't relaxing. My feet don't feel soft. They feel soar and my heels are now bumpy- chunks taken off but not smoothed and my toes feel rug burnt. The staff were nice- the paint job is also nice, but the approach was not kind or gentle. My feet! ☹️
7 years ago (27-02-2018)

I had the worst experience of my life in this nail salon!!! 3 days before my vacation decide to get a pedicure and a refill on my nails. I spent 2 hours in there. My refill is horrible the shape that I originally had was the one I wanted to keep and somehow some nails ended up in different shape, one nail is short compared to other nails, some nails got filled to much on the sides, the shellac polish looks like they put 20 coats on it, the pedicure look nice at the time.So this is where things get ugly, when I left this place and went to work my shellac polish looked dirty, and when I got home and took off my shoes noticed that all nail polish my feet got peeled off. Went back the next day and they redid my feet and tried to make the shellac polish not look dirty anymore. Than I get home my nail breaks off, and once again my pedicure got peeled off!! This is pathetic!!! I went back today to fix my broken nail and I have told them that the nail polish on my feet came off again and because the guy didn’t know how to speak English the girl answered so rude. She told how I should do shellac instead of nail polish it would last longer, so is she trying to say that in this location nail polish will last not even a day? And she said she would fix it and I told I don’t have time because I’m leaving to go on my vacation and I demanded to get a refund and she replied rude with attitude that it’s my fault that I don’t have time to fix it, meanwhile I only came here 3 times for them to try to fix it cuz they couldn’t do it right the first time !!! She lied to me and said that I didn’t wait until the full time for my pedicure to dry which I told her both times the guy who did them said it’s dry now and it’s good he even sprayed something on the nails. I don’t appreciate being lied to specially accusing me of doing something that I didn’t. She also said that even tho that the outside of the nail polish looks dry the inside of the nail polish takes 5 hours to dry.. I’ve been doing my nails for years and if a nail polish is not dry it would smudge, and the fact that the polish peeled right off clearly proves that it was dry. As I told her that she started raising her voice, I told her if her boss was in so I could speak with them, she said that I would receive a call today and I did not, I will be demanding a refund once again when I return from my vacation. I don’t recommend this place to anyone specially if your going away because ur nails won’t make it even to the airport. I’m left with doing my nails on my own because people don’t know how to do there own work properly! I also read a review just now that the same thing happened to someone else with the peeled off nail polish, shows that there nail polish is garbage!!!
7 years ago (18-01-2018)

Love this place! Service is great and staff are friendly! Especially Angela! Store is clean and they offer complimentary beverages! 😊 ❤️My nails!!
7 years ago (15-11-2017)

The absolute worst experience. My shellac manicure peeled within 2 days. They fixed 5 nails and before the end of that day they were peeling again. Went back for a refund and they said no they couldn't do it and accused me of lying saying I got my nails done 2 weeks ago. I showed my receipt and outted them on social media then and only then they offered to refund me. When I went to get my refund I was told I would only get it if I deleted my post. Stay far away from this place
7 years ago (28-11-2017)

Great experience. Only nail place I'll go to! They always do a great job!! They have free drinks and choclate! Very nice and clean place! Will be back soon
7 years ago (05-11-2017)