Shubenacadie Tidal Bore Rafting Resort

I would have to agree with the previous review that states "these people don't know how to run a business." My friend booked the 5 bedroom chalet months in advance for my Bachelorette party. Upon arriving we found that the main office was closed. There was a cellphone number on the door so we called and said we had a chalet booked and were wondering how we're supposed to check in. The owner told us he had no record of our reservation (even though they had already taken a 400 dollar deposit) and there wasn't much he could do about it because he was at a football game. He was extremely rude and arrogant and handled it extremely poorly. After 2 hours of sitting in the parking lot arguing with this guy they agreed to put us in a 2 bedroom chalet instead since the 5 bedroom was still not cleaned from the previous renters (gross). When we finally got into the chalet the fridge was unplugged, the hot water was turned off and there was mouse poop everywhere and mouse pee in the oven. All night there was a mouse running around the chalet. The next morning we met the owner and he was STILL extremely rude. We then found out that we had been placed in a chalet that was condemned because of the rodent problems. 100% will NOT be returning. Beautiful place but the owner needs to give it up to someone who will actually run it right.
1 7 years ago (06-11-2017)

Top notch tidal bore rafting. Experienced staff who will push your limits but are very aware of skill and age levels. We had an 8 year old with us and he loved it too!
5 7 years ago (28-09-2017)

Make sure that you read the cancellation policy carefully and know that they follow it to the letter. I was charged half the price when I cancelled 7 days in advance and I only had the booking for days. The owner was too busy to help me the day we arrived and I had to keep calling because the owner didn't return my phone calls. Definitely not a place I would recommend to anyone.
1 7 years ago (05-08-2017)

Had a great time with the guide Josh. He gets 5 stars. Owner lacks customer service. He was more interested in his computer then registering the people at the counter. One of the other guests fell thru the stairs on the way down to the river. They seemed very unstable.
1 7 years ago (20-08-2017)

Awesome, dirty fun. Waves will completely wash over you, and those waves will be muddy. Wear old clothes and shoes you don't mind ruining because you might never get them clean again, especially anything white.
5 7 years ago (06-08-2017)