Shoppers Drug Mart

I have been on the same medications for several years, have gone to many pharmacies, and yet have never been laughed at for requesting to speak to the pharmacist. I have bipolar and apparently the idea of me going into mania is funny to the lovely individual I spoke with. I have never been so disgusted by a so called Healthcare worker, as I do not understand how someone going into a preventative and highly damaging state of mind could possibly be funny. The call ended with them graciously taking my number down and informing me I would be receiving a call back, but not anytime soon. If anyone finds it beneficial to look into the call, it took place at 12:04 p.m. today.

Super disappointed in our experience with this shoppers location. On NUMEROUS occasions over the last few months, we have been informed that our daughter’s prescription is unable to be fully filled due to “low stock” - we get ZERO communication about this until we go in to the store to inquire if the prescription is ready.nnThis medication is vital to her so the unnecessary stress of receiving only a few pills with a half-hearted promise from staff working that we will receive the remaining pills in a few days to a week later is ridiculous.nnWe will be changing pharmacies.

One of the most unprofessional shoppers I’ve ever dealt with.nThe pharmacist put the wrong dose on my pill bottle, resulting in me taking too many. I called back, hours after I realized. I actually talked to a really nice male pharmacist.nI just called back, and asked to speak to the pharmacist, and the lady said you have a question for them? Yesssss. What?nShe said she busy. Never in 17 years of dealing with a shoppers have they told me the pharmacist is busy she call me back.nShe took my info and it was dead silence! I said hellloooo she laughed and said I’m inputting your info.nTerrible and completely unprofessional. Don’t go here

First, I just want to say, I only used this pharmacy because the food basics one was out of flu shots and they would have NEVER made me feel this uncomfortable. The lady who gave me my shot was the most incompetent pharmacist I've ever met. She looked me dead in the eyes and asked to confirm if the flu vaccine was the one I wanted... WHILE THE NEEDLE WAS IN MY ARM, and she handled the needle like she never held one before. I know from past employment you never use both thumbs to push down the plunger as it increases wobbling and can cause unnecessary pain. Because she used both hands she didn't have a free hand to press a cotton ball and I had to sit there with my sleeve raise waiting for her to apply a bandaid and when she finally realized I was bleeding, she got her dirty hands all over the sterile part.nnI am NEVER going here to get a vaccine, it was so unprofessional. I would rather go to a addict in a dirty alley, there is probably the same level of injection handling and technique. I went back to food basics to ask for the best way to guarantee spot next year. I wish I could give -5 stars

The worst pharmacy. Terrible service, rude, never answer the phone and ignore you at the counter. Renewed a prescription on Thursday, went in Saturday to pick up as I hadn't heard anything and they weren't answering the phone after multiple calls Friday and Saturday. Saturday at 6pm they said they were still working on it it would be 10-15 minutes.. after 30± I followed up.. still not ready. After over one hour and a very rude pharmacist I received the pills. Will be switching pharmacies.