Shoppers Drug Mart

The cashier who assisted me displayed a complete lack of professionalism. The price at checkout did not match the price displayed on the product's tag. Instead of offering to resolve the discrepancy, the cashier rudely demanded that I go back to the aisle to retrieve the price tag myself. He then informed me, in an unhelpful manner, that even if the tag showed a lower price, he was only able to charge me the higher one. His attitude throughout the entire interaction was cold, rude, and impatient.nnBy the time I left your store, I was in tears. No customer should ever be treated in such a way, and I believe I deserve an apology for this unacceptable treatment. This experience has left me questioning whether I will return to your store in the future.nnI urge you to address this issue and ensure that no other customer has to endure such poor service!

I got scammed!!!!!!!nMost terrible experience evernnIt feels like cashier stole my points nI went to the store on Aug 14 ,2024 around 3 pm to shop some makeup products. I had 3 PC Cards I wanted to know how many points in the card. The cashier black lady working at the store scanned my PC Cards 6 times. I had one card in my phone worths 60$ points.nAfter shopping when I get to pay and try to redeem my ponits for my shopping. That lady said oh sorry yours points are already redeemed.nThen I said how it’s possible I didn’t redeemed my point where my points went. Then the cashier said it’s must be an error you can contact Pc customer service and they will give it back to you. I didn’t get any response.

Today's experience was bad there isn't working or working as slow as hell many customers left the queue because of slow system even I was in line the and end up with the leaving all the stuff they should ensure are there system working properlynlastly not specific but you should compare the price with other store like walmart....

Had a horrible experience thanks to the older lady working the counter at the beauty section.nnI wanted to buy some perfume. I waited quite a while this older lady dark short hair, mask was dealing and chatter with another customer a white older lady as well. And when they were finally done talking, I went to the perfume display and asked if the worker could open up the display and let me smell two perfumes so I could choose. The worker had a very unfriendly attitude towards me and seemed hesitant to even let me smell. She sprayed the two perfumes, then locked the case and walked away. I waited at the display, thinking she would come back to let me buy one. She just sat aher counter and don’t move. I went up to her counter and was waiting for her to ask me which one I wanted. She ignored me. So, I left and bought the $150 perfume at the other shoppers downtown.nnNot sure if she is that rude/ignores all customers, but she seemed willing to help the older white lady before me. I felt a bit profiled.

Just called the pharmacy and the guy on the phone immediately seemed annoyed that I was calling, he was short with me and he said my name wasn’t in the system, which is when I realized I had called the wrong shoppers, I asked “is this the queen street shoppers” and his response was short and rude and he didn’t even bother to tell me which shoppers I was calling and then he just hung up on me, everyone makes mistakes doesn’t mean you have to be rude it’s literally your job to answer the phone!