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Shoppers Drug Mart

  1. Burnaby
  2. Burnaby Pharmacy

Reviews, get directions and information for Shoppers Drug Mart

Shoppers Drug Mart
Address: 6508 Hastings St, Burnaby, BC V5B 1S2, Canada
Phone: (604) 291-0638
State: British Columbia
County: Metro Vancouver
City: Burnaby
Zip Code: V5B 1S2


Opening Hours

Monday: 8:00 AM – 12:00 AM
Tuesday: 8:00 AM – 12:00 AM
Wednesday: 8:00 AM – 12:00 AM
Thursday: 8:00 AM – 12:00 AM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:00 AM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

Update Info
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Reviews
I am extremely disappointed with my experience at this pharmacy. They have consistently failed to provide my medicine on time, causing unnecessary stress and inconvenience. Despite ordering 20 tablets, I have often received only a fraction of the requested quantity after waiting for a week or more.nI strongly advise against using this pharmacy for your medication needs. Save yourself the frustration and seek out a more reliable and customer-centric pharmacy. This establishment has proven to be unreliable and unprofessional
A very poorly organized pharmacy.nnDon’t bother making an appointment for a vaccination. I made one weeks in advance and when I showed up they gave away their last vaccine to a walk in patient and told me to go to another pharmacy. When I asked if they could assist in helping me find availability at other shoppers locations they denied. Pretty disappointing considering I’m pregnant and this was time sensitive.nnEvery time I pick up a prescription it’s a scramble to find the medication in their very poorly organized system.
I have my prescription with this pharmacy; it was sent from my doctor's office directly.nnI called before pickup to make sure it was ready. The staff said 'Yes,' but when I went there, my medications were not ready. She told me to come back the next day.nnI returned to the pharmacy the next day, but it still wasn't there. She said, 'OK, I can do that' which sounded like I was the one asking for a favor and asked me to come back in 1 hour.nnI waited for an hour—I can't believe how patient I was!nnThen, after one hour, she said, 'No, it's not ready.' She told me it was because the insurance company hadn't approved the prescription for several months.nnWhy didn't she tell me earlier? With other pharmacies, the staff usually notices such issues beforehand. She had my phone number on the file too.nnNow it's time to refill. I called the pharmacy again, and she said that someone would call me when it's ready.nI didn't receive any phone call, so I called them.nn'OK, I can do that' again, sounding like I was asking for a favor.nShe asked me to come in 2 hours.nnBefore leaving home, I'll call the pharmacy and consider moving my prescription to another one.nnMarch 18th 7:48pmnnI went to pick up my medication. Also I asked about iron tablet that I was recommended by Dr.. My Dr. gave me the list of recommendations so I asked advice to the staff. I was looking for least damage stomach. The pharmacist guy said “all of them will hurt stomach”. I understand. I was asking “least” one. It seemed that he was not willing to help customer and the the girl with glasses looked at me who is asking stupid questions.
Had a great experience for buying products at the beauty section. Was told that if I didn’t end up liking the product I can return it. After coming back to return the products that I don’t really enjoy using, the beauty specialist I was refunding with gave me a snarky comment about “trying on at the store and it’s not environmentally ethical” and was rude about it. I found that extremely off putting. Definitely not customer service. I would rather go to Sephora where they understand the policy and how to handle returns.
Well to the owner of this pharmacy that keeps saying we are sorry to hear….nWe take patient care… Obviously you don’t give a care because the service at this location is horrendous! I think once in the last couple years have I gone to pick up a prescription and they found it immediately..no long search through a few drawers, the computer and even consulting with a pharmacist! Why are the workers so inefficient…sometimes you might ask a question about a medication and they just stare back dumbfounded.nThis location is in serious need of organization! They need more staff more space and some one efficient to lead them!
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Shoppers Drug Mart map

Directions to Shoppers Drug Mart with public transportation

Southbound Kensington Ave @ Hastings St 70 meters
134
Eastbound Hastings St @ Kensington Ave 80 meters
134
160
N35
R5
Westbound Hastings St @ Kensington Ave 150 meters
160
N35
R5
Northbound Kensington Ave @ Union St 150 meters
134
Southbound Kensington Ave @ Hammarskjold Dr 230 meters
134

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