ServiceOntario

I have been trying to get my Ontario Health Card for quite some time, moving from another province to Ontario. Each time I visit the customer service agent is very unhelpful and rude. Waiting 45 minutes the first visit to be told I made a very small mistake on my form and the representative would not let me borrow their pen to correct it and told me to wait another 45 minutes after I've corrected my form elsewhere. Second visit I was told my Ontario Drivers licence that is valid is not enough evidence that I live in Ontario and to bring in 3 months of bank records showing transaction history base in Ontario. Nowhere on their website does it state these are necessary steps. Website literally states you need a drivers licence, passport, and credit card. Hopefully my third visit goes well or I guess I will need to travel back to Manitoba each time I need to visit the doctor.......
7 years ago (09-03-2018)

efficent little government office. make sure you have lots and lots of time when you go, due to the nature of government offices it can be slow. front desk people are really nice and can help you if you need it.
7 years ago (15-03-2018)

When you come in the old lady with short blonde hair who will greet you doesn't deserve to be working as a greeter. She's the one giving you the waiting number ticket. VERY RUDE LADY! Her colleague though the lady with the black hair who takes your picture for ID is very nice friendly and accommodating. Be prepared to get your day ruined with the short blonde hair old lady when you come in. I'm so disgusted with her attitude and the way she treats the people in line.
7 years ago (30-01-2018)

Fairly quick service . Nice enough staff.
7 years ago (17-05-2018)

Quiet day, presumably. I was in and out within 10minutes. Did not have as much problems as the last time I was here, when some ignorant staff member decided to apply enforce rules that were not within her ambit
7 years ago (27-12-2017)