Service Canada Centre

My experience was pleasant. I lucked in with a quiet office on a Monday afternoon. I was able to easily find the passport renewal form I needed in the office, and I had reviewed the information online regarding necessary items for my passport renewal before my visit so I was properly prepared for the application process. I was worried this would take a long time or be a difficult process however it was an easy experience and I am happy with the service I received during my visit today.

Very Rude!! I am trying to get my passport I forgot something I didn't know I needed to renew my passport so I left and came back I am 40 minutes away came back and then she says I filled out a spot I didn't need to fill out I didn't know sorry and then says to me can't you read go fill a new one out very ignorant and I left I would have been ok to refill out but for her to say can't you read! I will go else where I wish I got her name because the 2 girls beside her seemed super polite and helped people that were coming in filling in forms she was just rude!

Did not find staff to be very helpful. It looked like they were trying to avoid any work even if it meant a lot of hassle for the customers. Making up ridiculous policies to avoid work and create inconvenience

Waiting 5 hourn— NO staff….n— Many people are unemployed give him a job #canadajobs

I have to say this is the best MTO, I have ever been to! And I've been to a lot. We came from Woodstock Ontario to pick up our new vehicle in Orangeville. Kelly and her team were very knowledgeable and helped make the whole process a breeze. I'd come back again just to experience the great service. I wish all MTO's were like this. Thanks so much Orangeville MTO team - JJ