Seoul Gate Restaurant

Second time there and disappointed. Sat ourselves and asked for an extra menu which we then grabbed from another table because the server never gave us one. Got a glass of water and once mine was empty the server never came for a refill nor did she ask to take our order for any other beverage. The time we visited it wasn't busy at all. She couldn't even bother asking us for any order nor still come to our table, 30 or so minutes later I walked up to her booth and asked to order appetizers. Said my please and thank you's and waited. Still no drinks or water refills. 45 minutes later she walks to another table refills their glass of water walks past us. Another 10 minutes FINALLY I get a refill on water. As we are waiting for our appetizers I see the server plucking her eyebrows in the mirror above where the food gets served underneath. Very unsanitary and unhealthy. Hoping I didn't upset her enough to get any brows into my appetizers. Finally get appetizers. Last guest show up 15 minutes after them showing up she decides to ask for our order. After this ordeal I wanted to just go and pay she rings up my check on her calculator one total, then looks over at the table we sat at after I wrote a mediocre 5 dollar tip for her rude service and says oh you had drinks too and rang up another charge. WHAT THE HECK ??? I said oh the drinks you brought me well over an hour later ? It is one thing to be busy and just 1 server with many customers I can understand the wait and have patience for that, but the treatment and wait for food I was severely disappointed in with 3 tables of people there at the time. If there is another Korean restaurant with better quality service and food I'd advise going there. If you like it more power to you. It was a bad experience for us.
7 years ago (06-04-2018)

Of coarse the BBQ chicken bulgogi is a famous staple, but I branched out and tried their Mongolian beef... it was the best dish I have had in town, my opinion better than Pagoda. Try it i dare you
7 years ago (30-01-2018)

Good lunch destination. Good food, friendly staff and quick service.
7 years ago (03-04-2018)

Great food and friendly service. I call it the top Korean restarant in Fairbanks. Has full sushi bar and all you can eat.
7 years ago (03-02-2018)

We visited this restaurant on Christmas date when most of the restaurant/shops were closed. Good Korean food! However, the waitress/cashier are extremely busy and thus lack of smile/good attitude, not bad but just no fun to ask her anything!
7 years ago (02-01-2018)