Select Specialty Hospital - Cleveland Fairhill

I am grateful that we were able to transition from Cleveland Clinic to Select Specialty Hospital Fairhill. Being at this hospital has met all of my husband's needs coming from Cleveland Clinic. He had a lot of concerns with returning home and I am glad that Select has been able to heal him. The atmosphere is quiet and the nurses are attentive. My husband being at Select has helped me get some good nights of sleep because I do not have to worry about him. Mentally, my husband is more positive and looking towards the future. I am sure that there are other people out there that could benefit from the care provided and it breaks my heart to not see every bed at Select filled.
9 years ago (06-10-2017)

I am very happy in my second 8 week stay in this facility. I would have refused any other place - In fact I walked out of the last such place I was sentenced to. I'm in Select Gateway as I type this on my laptop. The staff is the number one reason I like it so much. They are always asking if I need anything and they are friendly and comforting - they feel like friends. PT and OT help a lot and get I one on one treatment specific to MY needs. I've NEVER felt warehoused. The rooms are mostly single and that's a big plus for myself. They are in the midst of remodeling right now and it will be exciting to see it finished. My Docs are in almost every day! EV-VER-Y day! St. Vincent Charity Hospital is just downstairs - very handy. The food is great too. There are two problems that do arise on occasion. Short staffing - less frequent lately. Running out of supplies, like body wipes and shampoo caps. Neither bothers me at all. Of course, I'd rather be at home but if I medically need to be in a facility, I will choose this one.
9 years ago (15-09-2017)

A great hospital Even though you have hit several rough patches. The staff is competent and can put to rest all of your fears and concerns. The entire staff from NA to RN to MD to dietary gave the patient as their top priority. There motto is if this were me, a live one or any human being all will receive excellent, compent concerned care. Everyone is a " VIP" and will receive universal class care. Thank you cade manager Kelcy and Dr Shoag for such excellent care, service and concern.
9 years ago (15-11-2017)

I spent 24 hours at a patients bedside and was really impressed with the quality and consistency of the care given. Everyone on the staff introduced themselves and asked if they could help me. And when I asked for help they did it quickly with a smile. Exceptionally clean. The floors were so shiny!
9 years ago (18-05-2017)

I gave this rating because there were a few staff members who provided OUTSTANDING care to my loved one. Nurses Vanessa, Jackie,Surina,Nicole,Jim.STNAs Ashley G.,Fonda,Shay,Joy& LaWanna(sorry if misspelled).Physical / Speech Therapists Doug & Joan. Respiratory Therapist Peter, Mary Jo,Samantha,Sue. Housekeeper Pat & Tonya. Special thank you to Charge Nurse Daureatha ,Dr. Gulati & Dr. Apte. They were very kind, patient & understanding towards my loved one & also to the family. They made the stay tolerable. On the flip side, there were moments of distress both for the patient & our family. The call light system here sucks.JACHO regulations here suck too making the nurse's & aide's jobs harder. Can't keep supplies in the room, my sister's personal belongings in her closet were thrown out by an over zealous egotistical nurse, lots of micromanaging. I hated to have to keep asking the nurse for lab/ test results. When I came to visit, the nurses were hardly ever around to give report. Only saw them when passing meds. Very few introduce themselves to you. They assume you see their name on the board when you enter the room & magically know them when they appear. They don't even ask if you're family or not or if they can assist you in any way while you're here.Repiratory doctors were useless. Gave the same sorry reports daily. The head of respiratory hardly came in to see my sister & when he did ,he acted like he didn't want to touch her. He acted very stuck-up & arrogant. He barely spoke to the family but I suppose he charged for every time he laid his eyes on her & did NOTHING. The nurse practitioner disregarded family requests & ordered/dc'd meds, procedures as she saw fit.She did things that were not in my sister's best interest. People who usually talk fast ain't s#@$ , & she talked & dished it out too. One nurse in particular went above & beyond the call of duty(so called SUPER NURSE with a God complex). She refused to do a procedure, went above the dr's orders & just pissed my whole family off with her"I've been a nurse for many years"story reinterated 3 times. She made my sister cry, never said she was sorry, just didn't give a damn. Very cold hearted & un empathetic. I hope she never ends up on the flip side of the hospital bed. If she does, hope she gets a nurse 10x as arrogant & condescending as herself. Also, that signing in & out is bs. Who looks at it? Waste of paper & time. If there was a fire, that sign in sheet is the last thing on their mind. Focus more on teaching your Drs, nurse's & nurse practitioners to get personalities & listen to family members because we know our loved ones better than you do so a little more patience,understanding & communication would be greatly appreciated. Lastly, PLEASE,PLEASE, put up a bigger, more distinct sign showing directions to this place. Keep going up the wrong driveway, or end up at Benjamin Rose bldg because you don't have arrows pointing to this hospital around back!!! So, if you or your loved one have the misfortune of being hospitalized, I wish you good luck. My experience doesn't encompass the entire hospital staff so do your research before coming to see if this fits your needs.
9 years ago (17-08-2017)