facebooktwitterpinterest
mobil menu

Sears Hometown Store

  1. Albany County
  2. Wyoming Store

Reviews, get directions and information for Sears Hometown Store

Sears Hometown Store

About

"Come visit your Local store today!"

Story

Sears Hometown Store in Laramie, WY is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 411 S 2nd St, Laramie, WY 82070, USA
Phone: (307) 742-9303
State: Wyoming
County: Albany County
Zip Code: 82070


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info
Similar places near
The UPS Store The UPS Store 241 miles Clean, well stocked store and the customer service is 110%. Locally owned and managed...
Kmart Kmart 1 km Evidently the managers missed "cashier day" during their 7 day manager training cours...
University of Wyoming: University Store University of Wyoming: University Store 1 km This is an awesome university with friendly staff! We are so blessed to join the UWY...
West Laramie Fly Store West Laramie Fly Store 2 km My husbands uncle goes down there and fuels up when he is in town to visit and they g...
Goodwill Wyoming - Laramie Goodwill Wyoming - Laramie 2 km I am so pleased with how this situation was handled. We had an issue with an item th...
Brown and Gold Outlet Brown and Gold Outlet 2 km Packed, as you would expect, since the Pokes were home. But the place flows quite smo...
Friendly Store & Motel Friendly Store & Motel 46 km Very nice, professional staff that will always put you as their number 1 priority and...
AT&T AT&T 68 km My dad used this store to get help with updating his iPad. They told him they could f...
Wyoming Home Wyoming Home 68 km Very nice store with a large selection of home furnishings and regional/local goods. ...
JCPenney JCPenney 68 km Good store with a staff trying their best while serving under a rapidly failing logo.
Michaels Michaels 68 km I love Michael's. They don't have many sales, only on seasonal items. Getting throu...
AT&T AT&T 69 km Me and a friend went to ATT to get help with his phone and service,they didn't have a...
Brown & Gold Outlet Brown & Gold Outlet 69 km I'm a big fan of the Wyoming Cowboy stuff that is in this store! Shirts, sweat shirt...
Goodwill Wyoming - Cheyenne, Masonway Goodwill Wyoming - Cheyenne, Masonway 69 km
Goodwill Wyoming - Cheyenne Nationway Goodwill Wyoming - Cheyenne Nationway 72 km I'm okay with the prices rising but if you're raising those prices at least make the ...
Verizon Wireless - Wyoming Wireless Wheatland Verizon Wireless - Wyoming Wireless Wheatlan... 99 km Not great, like the fact that there is a chain cell phone carrier here but end up hav...
Verizon Wireless - Wyoming Wireless Rawlins Verizon Wireless - Wyoming Wireless Rawlins 148 km Amazing service by a great staff. Tonja is by far the most knowledgeable manager. She...
Sears Sears 179 km The store's general appearance is outdated. Clothing selection is slim. Not my favor...
Reviews
I always try to buy locally, no matter where I've lived and this Sears is no exception. My experiences have been much better in the past and the other reviews mentioning a management change is, I assume, the reason. The main problem I have is the customer service. With ecommerce being fairly common, the best weapon for a business like this is excellent customer service, beginning with a staff that knows something about the products they sell. This requires work but would definitely pay off. My more recent experiences, unfortunately with younger staff, have been that it's up to me to figure out the difference between models or any history regarding what would work well. Having the staff read the blurb from the website regarding the appliance has been no help because I've already researched a lot more than that. My best advice is go to the local Ace Hardware store and experience what knowledgeable help feels like. If they don't know the answer, they find someone who does. Adding additional information, as in ratings Consumer Reports or similar sites. could greatly help the customer make decisions. Having the customer not feel he/she is disturbing the sales associate by asking a question would be a great improvement. Basically customer service definitely needs to be focused on.
9 years ago (07-08-2017)
worst customer service I've ever dealt with in my life, and I'm normally never one to complain.
9 years ago (21-12-2017)
Two less than positive experiences. There probably won't be three, even though I feel strongly about shopping locally.
9 years ago (05-09-2017)
My husband and I have gone in there several times in the past few months looking for items for our new house. We went yesterday looking for a counter top microwave. There was a very limited selection but there was a display that was the size we wanted. The sales girl said the model was no longer available and when I asked if we could purchase the demo model she said it didn't work. I suggested she/management remove it from the display she said it was not her decision. What irked me the most was her cavalier attitude. Finally, it was aggravating that the prices were not posted, she didn't know them, and had to make 3 trips to the computer to get them. I wish Dave Pratt still ran the place.
9 years ago (05-02-2017)
Great customer service and product selection! The online capability is very easy to use as well. Shop local!
10 years ago (21-12-2016)
Comment on this business

Sears Hometown Store map

to add Sears Hometown Store map to your website;



Copyright 2025 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0034 Loaded in seconds