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Reviews, get directions and information for Sears Hometown Store

Sears Hometown Store

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"Come visit your Local store today!"

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Sears Hometown Store in Moscow, ID is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 1410 S Blaine St, Moscow, ID 83843, USA
Phone: (208) 882-8095
State: Idaho
County: Latah County
Zip Code: 83843



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Reviews
The wrong washing machine was delivered to us. The manger was unconvinced the mistake was there's until I showed her photos of the delivered machine. She agreed to "fix" the problem. The delivery for the first washing machine was an hour and a half later than they stated. The second machine we ordered , the correct one arrived one hour later than was stated. The store employees and delivery staff are nice enough. Likely the delivery staff is paid nothing which attributes to the lack of service. Both the service and intergrity of the company is a loss. We will not do business with Sears again as we had the same issues with the servicing of a land mower we purchased from Sears.
8 years ago (08-09-2017)
Double charged my debit card for A LOT then said I have to wait 3 days for a manager to come in to even start the reversal process. Said no discount or waving delievery fee (or any attempt at service recovery). Good thing I have enough money to swing it for a few days...lots of people would have been screwed.
8 years ago (08-07-2017)
Honestly, and good character. Great prices and no lazy employees!! Everyone was charming and sincere. Sears is a long standing company and I'm proud for it to be here in Moscow, ID
9 years ago (21-12-2016)
Super helpful staff, gave me a discount that wasn't even advertised.
8 years ago (04-06-2017)
The customer service is a hit and miss, but the products are of terrible quality.
8 years ago (05-03-2017)
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