Save On Foods

Had a terrible experience yesterday morning. Went to refill my PRIMO branded water jug this store sells only western family.nnThe old cashier lady accused me of stealing a jug and wouldn’t believe me when I wanted to only pay for a refill.nnMY JUG ISN’T EVEN THE BRAND THEY SELL THERE! She was horrible and relentless. Accused me atleast 3x of stealing the jug, when ALL evidence proves it’s my own jug. That isn’t even sold there.nnHad other terrible experiences with the service in this store. But being relentlessly accused of stealing with no evidence is definitely the worst.

My recent visit to Save-On-Foods yielded a generally positive experience. The store's layout was well-organized, with easily navigable aisles that made shopping efficient. As expected, the parking lot was bustling, given the multiple businesses situated within the complex. However, a few areas for improvement were noted. The bathrooms, while accessible upon request for the code, appeared somewhat unclean. Additionally, the quality of certain produce items, such as fruits and vegetables, seemed subpar, with some displaying visible wear. A notable highlight was the attentiveness of one employee, who took the initiative to verify our purchase details without even checking the receipt, instead asking us to confirm the items bought. This proactive approach to customer service was commendable. Overall, Save-On-Foods strikes a balance between convenience and areas for improvement, making it a viable option for shoppers.

Nice hard working guys at cashier. Always helpful and friendly.nThanks

Accommodates both Vegan & CarnivorennFantastic customer service.

I would like to give a Koodo's to Assistant Manager from Save-On in Merritt. I recently had a dilemma which I informed Troy last name unknown about. He was very understanding, professional & kind. He instantly resolved my issues. Thankyou again Troy