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Saint John Volkswagen

  1. Saint John County
  2. Rothesay Car Dealer

Reviews, get directions and information for Saint John Volkswagen

Saint John Volkswagen

About

Looking for a new vehicle? Come see me at Saint John Volkswagen and I will assist you in your search for a new or pre owned vehicle.

Story

Need a Sales Rep? I'm here at Saint John Volkswagen to assist you to find a new or pre-owned vehicle.

Address: 407 Rothesay Ave, Saint John, NB E2J 2C3, Canada
Phone: (506) 658-1313
moc.negawsklovjs@doown
State: New Brunswick
County: Saint John County
Zip Code: E2J 2C3


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
My boyfriend and I were at Volkswagen in Saint John recently. It was NOT a good experience. Although the sales rep was fine, there was a worker who I think was on his break. (We heard other employees referring to him as Tim). The entire time we were there, this individual loudly commented to other employees about his "explosive diarrhea". Normally, I would just laugh it off but it got really graphic and descriptive. To make it even worse, he was audibly farting the whole time. Being 4 months pregnant, the smell and the details did force us to leave without getting the information we needed. GROSS.
8 years ago (10-01-2018)
Amazing customer service and attention to detail. Shauna in the service department has exceptional customer service and always make you feel like you are in good hands. I am currently living in Toronto but I often try to schedule my service appointments in SJ when I am home for holiday breaks.
8 years ago (24-08-2017)
Very poor customer service in the sales department. The car runs great but the service offered is poor, all they care about is the almighty dollar, not the customer. I would recommend making the drive to Fredericton VW where they have great service!
8 years ago (30-10-2017)
I hate to be harsh, but to be honest I cannot believe the incompetence level of knowledge within this dealership! I asked a simple question..."which type of reverse bulb do I need for my Jetta"...response...I have to get a manager on the phone...her response...a 5 watt bulb! I hate arguing, but I couldn't get a model, socket size, or if it's a halogen/led/hid (even tho obviously it's a halogen stock) from them. THEN THEY HUNG UP ON ME!!!
8 years ago (14-08-2017)
Consistently poor service over the past 6 years, from both the sales and service departments. I buy Volkswagen vehicles because I love them, but certainly not because of how I'm treated at this dealership. When I went to purchase my first VW, the salesperson didn't listen to my wishes and tried to sell me things I didn't want. When it came time for service, I had lengthy waits despite scheduled appointment times, and I was nagged to come back for service appointments earlier than required. This week when I went to buy a new VW, this dealership claims a "computer glitch" is why they accidentally jacked up the Base MSRP by $500 on both the window sticker and the bill of sale. When I said it felt like a scam, the manager accused me of being hurtful. I decided to buy my car elsewhere and with any luck I won't have to visit the Saint John Volkswagen service department too often.
8 years ago (03-08-2017)
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