RONA

I am so awed by the incredible service I received in the last couple of days, that I had to write about it! On Friday, I ordered seven 2x4's and four sheets of ply to be delivered. Or so I thought! Turns out that the product represented by a picture of a sheet of plywood was actually 3 inch strips of ply, not full sheets. And to add to my mistake, I somehow ordered 7 of them and only 4 2x4's. Doh! And, of course my car is too short to take them back into the store or pick up what I needed.nnFrom the first customer service person I spoke with, to the manager, and the woman who organizes deliveries, everybody was over the top helpful. They worked with me to get my mistake fixed and, only 24 hours later, I have all the wood I thought I ordered! They've even refunded me one of the delivery charges!nnI thought customer service was a thing of the past, but these fine folks have restored my faith! Well done, Rona, very well done!

I am usually disappointed when I go here. Either they don't have what I need or it's priced higher than the competition. Their website isn't very good either. For example at Home Depot the website tells me how many of the items they have in stock at the specific store as well as where exactly the item is located. Not so much at Rona. I only go here because it's close and when I do I cross my fingers. 8 times out of 10 they either don't have what I need or it's significantly more expensive.

Went to get ant stuff and the ladies in the department were so helpful I asked their opinion and they were friendly and took the time to speak with me. Then the lady at the till was so friendly and nice. So refreshing to have such helpful happy people thanks guys :

Rona in Maple Ridge is an outstanding home improvement store that consistently exceeds expectations. The store is well-organized, making it easy to find everything from hardware and tools to gardening supplies and home décor. The variety of products is impressive, catering to both DIY enthusiasts and professional contractors alike.nnThe staff at Rona Maple Ridge are incredibly knowledgeable and always ready to assist with advice and recommendations. Their expertise and friendly service make every visit a pleasant and productive experience. Whether you're embarking on a large renovation project or just need a few items for a small repair, the team is always eager to help you find the best solutions.nnThe store is also clean and well-maintained, providing a comfortable shopping environment. The prices are competitive, and the frequent sales and promotions offer excellent value for money. Additionally, the convenient location and ample parking make it easy to shop there.nnOverall, Rona in Maple Ridge is a top-notch destination for all your home improvement needs. The combination of a wide product selection, expert staff, and a pleasant shopping atmosphere makes it a highly recommended stop for anyone working on a home project.

Other day I was in Rona and you know it’s a 50/50 chance when you have an employee helping you, whether they know what they are talking about or not.nThe staff are all pretty nice and helpful but this guy that helped me the other day was something else. He knew exactly how to help me, and honestly went above and beyond. His name was Napoleon! This guy needs a raise or something! Amazing customer service!

Directions to RONA with public transportation

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