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Rogers Limeridge Mall

  1. Hamilton
  2. Hamilton Electronics
  3. Hamilton Mobile Phones

Reviews, get directions and information for Rogers Limeridge Mall

"From cell phones with unlimited data plans to high-speed internet and IPTV services, our Rogers store in Hamilton can make more possible. Shop the latest phones including iPhone, Samsung Galaxy, Google Pixel and Huawei. We have tablets and smartwatches too. Then choose the perfect phone plan for you – whether it’s no-contract, $0 down, or financing. Need internet or whole-home WiFi? Check out our packages at great prices, or bundle it up with Ignite TV! And if you’re looking for home security, we’ve got you covered with our home monitoring and automation packages. Looking for home phones? We have packages with unlimited Canada wide calling and long-distance features. Visit us in-store or call us today – we’re happy to help!"
Address: 999 Upper Wentworth Street #0119a , Hamilton L9A 4X5, ON, CA
Phone: (905) 318-7223
State: ON
City: Hamilton
Zip Code: L9A 4X5


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Reviews
I have always received excellent customer care from this Rogers location. There is one specific Rogers employee by the name of Erika. She is extremely kind, patient and helpful. She has become my go to person besides the manager who is also been very helpful. I purchase all my devices and hardware here. If you are ever needing the elite in customer care, this is the location. Ask for Erika if she is available. You will understand why I wrote this review. I hope this store location knows how very valuable she is to be on their team. If you read this Erika, just want to say I am always sincerely grateful for all your help when ever I come into the store needing any services. Chad St. Aiden
RUDE!!!! I came to this store to port the number to Rogers. For some reason, I couldn't do it online. The online customer service also let me try it at the retail. But the salesman was talking to his colleagues in a weird way: "I don't understand why they come here, they can do it online in three minutes."In the end, his colleagues still didn't help me done it successfully. Then he threw things on the table. Never visit this store!
Seriously suspect this store is racist! ! When I visited this store today, the salesperson actually served a customer behind me in front of my face. And the attitude of serving me and that customer is obviously different. If there is a rating lower than one star, I will give it.
Do you want your phone plan messed up so bad that you will be calling Rogers for the next two months to get everything fixed? Then come to the Lime Ridge Mall Rogers store. Went in January 5th to upgrade a phone, and left with my family plan so mangled, we’re incurring charges for everything because they removed every add-on without telling us! Two trips back to the store, two phone calls to Rogers customer service, and two more phone calls to their “escalations team/management office”, and I finally all overcharges reversed! Now we’re just “pending approval” for them to restore the original cost of my plan, because when they restored it, my plan magically increased! Just amazing! We’ve been with Rogers for 15 years, and let me tell you how excited we are to tell these people where to go in two years when these latest contracts are up!
Visited today to potentially trade in our iPhone 11 for the new Samsung Z fold. The Rogers contact centre advised us to visit the store to get a trade value for our iPhone. We were greeted at the door and we explained our reason for the visit. The store representative gave us a price off the top of her head and walked away. Rogers as a business needs to better train their staff, regardless if the store is corporate or franchised owned. This particular representative is damaging the Rogers brand. We give this store a one star, but the Rogers contact centre always delivers good service
if there is rating less than one star I will put it, there service is terrible, I booked an appointment through the roger web site to upgrade my device on Friday ,so they sent me a confirmation for time on Saturday @1:P.M ,so I went there 10 minutes before the time and I checked in as per the instructions and start waiting ,and no one of the employee come to me, and the worse of that although they were looking at me when I checked in there was one costumer that walked in and they start to service him and keep me waiting, and when I asked the women thereone of the employeethat I have appointment she told me to wait till they finish the other costumers, that is treble, what the point of booking an appointment if they don't serve you in the time that booked , now I can know why many costumers want to leave Roger , it is there retailed bad service
This place will tell you what you want to hear or what they want you to hear so they can get rid of you. I hate to call it a lie...but if the shoe fits! The on the phone Rogers staff tell you to go to the store. The Rogers store tells you to call the on the phone staff. Nothing gets solved and all you seem to get is the run around. Rogers appears to only want to see their name on sports centers rather than to sell a reasonable cable product any more.....so sad! Still can't get our issue resolved
Stopped by this morning to replace a modem that died. The staff were super friendly and had me sorted out in no time.
1 star customer communication at this mall location, went in talked with rogers representative , worked out a plan on new phone and data usage, settled on a price said give me a day or 2 have been with fido 11 years so wanted to give them a chance to step up before I stepped over , had been in fido store next door but was long line rogers had none,so walked in saw decent price on the apple 13 set up a price with rep like i said, went back to same this same store talked to same guy to finalize our previous verbal conversation , he says oh that deal is over last night, never once did he communicate in our conversation that this was only a promo and was going to be over, after he heard me say give me a day or 2 ,so now I’m out the promotion because the salesman didnt explain everything that was happening with that phone and plan, maybe long line next door was a sign…….
So upper James Rogers ran out of phone's so we had to go to limeridge mall. We dealt with a woman named Cristy who was amazing. Friendly and helpful. But their computers are always having issues so they have to do it by phone and it takes forever. They need to fix their system. There is to much wait time just for a new new cellphone
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