Rexall Pharma Plus

The service is a joke. Almost all of the employees are rude. I switched pharmacies because of this but also they’ve tried switching my Rx without me knowing, not informing me about it, trying to give me generic brands when I’ve specifically told them I only take one brand for a specific medication. I also called to see if I had any refills left because I ran out of of a Rx and my pharmacy was closed, and after calling three times with the phone just ringing, I got through and the man who spoke to me told me they were busy and he couldn’t check in an extremely rude manner. He didn’t offer to call me back with an answer or apologize that everything was taking long. Just kept interrupting me and was speaking very rudely. I hope they either refresh their staff or shut it down.
1 7 years ago (11-03-2018)

When I moved to Brantford, this was the closest pharmacy, so I took my prescription there. They wanted to change one of my drugs for some reason and needed to fax my doctor. There was no delay at my doctor's office as they emailed me the following morning, however, 24 hours later, it was going to be 'a couple more hours'. I got my prescription back, took it to the Shoppers Drugmart at Henry and West and they filled it in ten minutes, no questions asked.
1 7 years ago (30-11-2017)

Unprofessional dropped off prescription a week ago and just called to see what is happening and they have no idea because they can't find any record of it. This place should be shut down
1 7 years ago (10-10-2017)

Terrible pharmacy with terrible customer service. THEY NEVER ANSWER THE PHONE. Don't bother letting it ring in hopes of someone answering so you can fill a simple prescription, it's a waste of your life because they will let it ring endlessly. Worst. Pharmacy. Ever. Oh, and the pharmacists are complete idiots.
1 7 years ago (11-08-2017)

bunch of incompetant lyers!! canada post is an untouchable entity...they can do what they want, no consequences, unreal the extent of this mess. absolutely no trust in the system or their workers anymore.
1 8 years ago (08-03-2017)