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Reviews, get directions and information for Red Top Taxi

Red Top Taxi

About

Proudly serving Guelph and the surrounding area since 1978, Red Top Taxi is dedicated to providing safe, reliable, and convenient transportation.

Story

Red Top Taxi has been proudly serving Guelph and the surrounding area since 1978. Our mission is to provide safe, reliable, and convenient transportation.

Our fleet of sedans and wheelchair accessible vans is on the road 24/7 for your convenience. Our cars are equipped with a state of the art computerized dispatch system in order to minimize wait times and provide the best possible passenger experience.

All cars accept cash, credit, debit, U of Guelph student cards, as well as corporate, government, and personal accounts.

Address: 78 Lewis Rd, Guelph, ON N1H 1G1, Canada
Phone: (519) 821-1700
ac.ixatpotder@ecivresremotsuc
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1H 1G1


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Although Red Top Taxi is always timely with courteous drivers, tonight they crossed their own high standards. A gentleman called Mike, driving cab 55, a mobility van, was exceptionally helpful in giving me a hand with my mom, who is in a wheelchair. He took care to roll her in as I rushed to pick up her prescriptpns. He stood patiently as I led her up the staircase back at home even though I mentioned twice to him that he need not wait in the windy snowy night. But he made sure and stood their silently until we both made it safely to the top. It’s people like him that make you believe in the goodness of people. Such a hero for us! We will be using their mobility van over and over again and highly recommend the company!
7 years ago (04-04-2018)
One of the worst companies I've ever dealt with both in terms of the driving service and their customer service... I was there for an event and was given a billing number that the company can use so I wouldn't be charged. When it was time to pay, I informed the driver and he started raising his voice, shouting that he can't do it because I hadn't told him before I got on (no where was this information mentioned). He hadn't even given me a chance to speak, and kept escalating, assuming I couldn't pay in another method so he kept driving (charging me throughout this more than the actual ride). I felt unsafe at this point I paid him with a card and then went to call and complain about this inappropriate behaviour. I spoke to someone who informed me that she'll pass my information to 'Tara' so she can call me the next day in the morning, and told me that my concerns will be reported as an incident and that I will be reimbursed for this. I called the following day when Tara didn't call me and was told she'd already gone home. I tried again the following week and was told she was on vacation. I called back when she had supposedly returned from vacation and was told that she had gone home (I called at 3pm). It's been over 2 months and I haven't heard back from Tara, nor did I get my refund. Unbelievable. Should I host any future events that will require taxi services, I will make sure to avoid them at all costs. Careful when you have to deal with them.
7 years ago (13-04-2018)
Excellent service, courteous drivers. The only cab company in town that actually comes prepared for any payment method. Never had a single problem with these guys, they're top notch.
7 years ago (18-02-2018)
Great service. App is fantastic. And cheaper than uber on most runs.
7 years ago (08-04-2018)
I took a cab ride this morning, and had an uncomfortable conversation with the driver. He says: ''Most accidents are caused by the "Three O's: Old, Oriental and Ovaries." I am still waiting to hear back from the president of the Cab Company (Red Cab cab #46).
7 years ago (30-01-2018)
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